CoolWebSearch Trojan

Hi,

Please complete all of the steps in this tutorial:
http://forums.majorgeeks.com/showthread.php?t=35407

Note the steps you can and cannot complete. This will help us fix you up if you need further assistance. If you are asked for a HJT log, read this first:
http://forums.majorgeeks.com/showthread.php?t=38752

Note that logs should be saved as .txt files and posted as attachments.

 

Download and run this CoolWWWSearch.SmartKiller (v1/v2) MiniRemoval

You should consider doing all the steps in this Sticky thread < READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal >

If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

 

Hi MA,

Welcome back!