corrupt file warning

i keep getting netscape.exe corrupt file warning, and it asks me to run chkdsk utility, i have done this and attached the screen view, what do i do now, do i answer y or n...
i know its prolly straight forward to most, but ive had enuff probs with this darn pc, dont wanna take any unessesary risks.
Thanks

 

Nicky, run chkdsk /f and say yes to all repairs.

 

Given your other post about viruses the question needs to be asked about how much damage they might have done to your system? Did your virus scanner catch them right away, or did you install the scanner after you started having problems? If the latter you might continue to have a bunch of problems due to damaged files and chkdsk isn't going to fix that. Sometimes you just have to bite the bullet and reformat and reinstall the OS.

 

IMO it's pretty irresponsible to advise something that drastic without trying other options first. Avast is quite cabable of cleaning viruses and XP is quite capable of repairing file system damage and damaged system files without reformatting.

Nicky, schedule a boot-time scan in Avast and run the chkdsk /f and we'll take it from there.

 

Just how do you figure it is iresponsible to suggest he MIGHT have to bite the bullet and reformat? Chkdsk can only do so much FOR SYSTEM FILES and doesn't do a thing for program files. Sometimes it doesn't matter how much repairing or reinstalling you do nothing is going to fix it short of a reformat and reinstall.

IMOYCGFY

 

Touchy aren't we?

It is irresponsible in that a good tech tries the minimum amount of changes to the system first and then escalates up to the more drastic measures as necessary. Reformatting will fix just about every software issue, but it's not good troubleshooting methodology to shotgun a problem like that. Not to mention you want to save the user as much hassle as possible.

Maybe you have some things to learn before you can tell me to go f myself.

And Nicky is a she, not a he.

 

I'll never live that down, LOL

 

yes i sure am

 

Alan & Cowboy have been very good help to me, along with chaslang.

 

the answer to "did your scanner catch the right away?" is, i dont think so, i run chkdsk at the boot up nearly all the time, but pc got sluggish, things froze, shut down, everything you could think of was happening, so i though, "lets run avast scan" (i thought it run all the time seeing as its permanently on my task bar) thats when it found the prob, any way i put them bugs in my chest, then deleted. Everything seems to be workin fine now (or for the time being)
thanx

 

Pink?

Whats this about pink, Alan?

I agree with the chkdsk /f by the way.

Near as I can tell, thats a cluster error, and should be fixed by it.

As for reformatting...I won't go there. The board knows where I stand on the subject

 

forgot to say Adrynalyn has been a good help in the past too

 

You have a PM



Nicky did chkdsk /f fix the problem?

 

Well, I tried to be anyway.

Not sure about succeeding though

 

Plus there's the whole Pink Floyd thing...


Convenient for me isn't it?

 

whisperers tell lies lol
as for chkdsk im not sure, will run it again

 

However, I am smart enough to figure out what the above said after a few minutes.

Probably why I will never listen to another thing you say from here on out.

Tsk, tsk.

 

nickson2, are you using fat32 or ntfs?

If you are using fat32, converting to ntfs would help prevent the above problems.

 

yep fat32, and i hate it! i also have 98 and xp on as you can see from my sig and i hate that too! much prefer xp and ntfs, like on my other pc.... But im a woman, unsure of how to start changing it, so i just been putting up with it all

 

Well, I could show ya, but I wont lie, there is always a risk that things will go bad. Thats the nature of any disk operation. Its advisable to backup your data.

Still interested?

Do the chkdsk /f, if you havent already. Schedule it on next reboot, and perform it then.

Then, at the command prompt, type:

convert c: /FS:NTFS

You may be asked for the volume name. This is the label you gave your harddrive, if you have done so.

It will say it cant unmount the drive and ask to do it next reboot.

Hit Y, for yes.

When you reboot, the process begins. Whatever you do, don't interrupt it.

 

but as you can see that sig keeps dissappearing.

 

Ah I see. Dual boot?

May want to leave it fat32 then.

Otherwise, 98 cannot write to your xp partition.

 

Also the convert command above may not be C:.

It will be the drive letter you have XP on.

 

what chance have i? i dont even know how to schedule chkdsk /f on reboot. nor can i find that avast scan on boot up thing either.

 

i dont like 98 anyway

 

ok.

In this order:


Start, run.

In the run box, type:

cmd.exe

Click OK.

at the cmd prompt, type:

chkdsk /f

Hit enter.

It will say it cant unmount the volume and offer to schedule it next boot.

Hit 'Y' for yes, minus the quotes.

Reboot the computer, sit back, and relax.

Or watch a movie. Its not a fast process.

 

For Avast, select 'Schedule boot-time scan' from the menu, and it will ask to reboot. You can select now or later.

 

gonna give it a try now, will report back on completion

 

its not there, i cant find it

 

It's not there between Virus Database and Virus Chest?

What version of Avast?

 

this is all i get when i right click on avast on taskbar, where do i go next

 

Choose 'Start Avast antivirus' and then you can access the main menu from there after it launches.

Or you can start it from your Start Menu > All Programs.

 

What skin is that cowpoke?

 

mines only the demo version

 

looks like im gonna av to reformat , everythings gone worse, cant system restore, not even in safe mode, avast wont work, corrupt files appearing all the time and avast aint even workin properly anymore.

 

Ya wanna try a repair install first?

 

well i would but i dont know what to do

 

Ive had to unplug the pc and put in the second pc, cos it wouldnt let me get online and it keeps rebooting without warning.
would a repair fix probs im havin with programs too

 

Maybe not, but it might fix file system problems that could be causing the problems with programs. But you still might have to reinstall the programs.

Given what you said earlier about switching from FAT32 to NTFS, a reformat and clean install is an option for you. As long as you have all your program install CDs and there's not anything on there that you can't afford to lose.

It's your call.

 

well ive managed to back up my docs etc to cd and most proggies i have cds for, the ones i aint, i will av to do without. if i do a reformat, shall i give avast another try? or is AVG better

 

I think Avast is better.

Let's try one more thing first:

Boot from your XP CD, when the welcome screen appears, press 'R' to go to the Recovery Console. You'll have to enter the number for the XP installation and the Administrator password, then you'll get to a command prompt.

Once there run chkdsk /r and let it find/fix any disk errors. When it finishes type 'exit' to reboot and see if things are any better.

 

Administrator password? i dont know it!

 

The account you normally log in with is admin level, no?

Try booting into Safe Mode and change the password on the Administrator account.

 

Or just hit 'enter' in the event that its blank.

 

well it didnt work, but at least i got shut of windows 98 through havin to reformat.
Thanx for the help all the same guys