crashed windows 7 64bit

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jerryhacks18, Apr 11, 2012.

  1. jerryhacks18

    jerryhacks18 Private E-2

    my sony vaio running win 7 64 bit has crashed. It boots and then I get the loading windows screen after which the computer restarts plz help soon:(
     
    jerryhacks18, Apr 11, 2012
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Kestrel13!, Apr 11, 2012
    #2
  3. jerryhacks18

    jerryhacks18 Private E-2

    I dont have the boot cd. I did try some recovery options such as the windows self repair and the FIX IT rescue cd neither worked. Also while looking through the log in the windows self repair I saw the following "Root cause of failure: Root cause not found," which leads me to believe it is a virus or some other type of malware.
     
    jerryhacks18, Apr 11, 2012
    #3
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please post about your issue in the software forum and then when you are back up and running you can come back here to continue to check for malware.
     
    Kestrel13!, Apr 12, 2012
    #4

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