Crashing when closing tabs/windows

Discussion in 'Software' started by ilovedragons, Aug 25, 2014.

  1. ilovedragons

    ilovedragons Private E-2

    I have a Toshiba Satellite running Windows 7. I spend a lot of time on Face Book and am having trouble with random crashes.

    As I read messages, I open ones I want to read in a new tab. Once I get a few collected I will open one to read. The problem occurs when I close that tab or go another tab. I usually get a blue screen with the crash info and memory dump, the it will reboot back to the main screen where all my shortcuts are listed. I have to go back to sign in if I want to read anything I had in the tabs. Occasionally, I get the black screen asking me if I want to run in Safe Mode.
    This is just plain annoying. It may go for long periods of time without crashing, then do it so much I get frustrated and just shut down.
    Is there anything I can do to fix this problem? I've run Malware Bytes, Reimage scan and repair, and C cleaner with no luck.
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    What browser version are you using and have you tried an alternate browser to the one you are using to see if the browser has the issue?

    Sort of how many tabs are you opening at once? if you only open say 2 or 3 do you have the same issue?

    When you get the BSOD message can you write it down in full, may help.


    I think with it being random, is that your laptop is running out of usage ram and/or getting hot and crashing, more you have open the more the CPU gets hot. How much RAM does your Toshiba have, click Start and right click Computer and choose Properties and it should tell you in the spec list.
     
  3. ilovedragons

    ilovedragons Private E-2

    The first crash message is a blue screen with Driver_IRQL_not_less_or_equal
    and instructions using safe mode.
    When the crash dump counter reaches 100, it sometimes goes to a Windows Error Recovery screen with choices about starting normally or in safe mode.
    I use Whitehat Aviator and Firefox browsers.

    The crashes are random, but always happen when I am changing tabs. It may allow me to change or close several in a row then suddenly "crash".
     
  4. falconattack

    falconattack Command Sergeant Major

  5. rustysavage

    rustysavage Sergeant Major

    BlueScreenView is a useful app that gathers up and translates all of the pertinent info related to your BSOD crashes.
    If you could copy and paste some of that info here, it would really help. Or you could save it all to a text file and attach it to your next post. Here are some instructions on how to attach a file to your post:

    http://forums.majorgeeks.com/showthread.php?t=86880
     
  6. ilovedragons

    ilovedragons Private E-2

    This is the info on the crash and my laptops info.
     

    Attached Files:

    Last edited: Aug 28, 2014

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