CS3 problems

Discussion in 'Software' started by matanaka, May 4, 2008.

  1. matanaka

    matanaka Private E-2

    Hi all

    Im having some problems with photoshop cs3 and dreamweaver cs3 :cry

    neither of them load on my vista 64 system. With photoshop cs3 I just get the grey window but no loader pops up and it crashes, with dreamweaver it doesnt ever bother opening a window I just get a dreamweaver process in taskmanager and nothing more. Adobe premier pro 7 works though and all the software worked when I was running vista hp 32bit. I've tried uninstalling and reinstalling with no luck. Is cs3 compatible with vista 64, or is there special drivers that are need to run them in the 64 bit environment? Would love to know before I go and buy after effects cs3.

    Hear is some system info in case you need it.

    Number of processors 1
    Number of cores 4 per processor
    Number of threads 4 per processor
    Name Intel Core 2 Quad Q6600
    Code Name Kentsfield
    Specification Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
    Package Socket 775 LGA
    Family/Model/Stepping 6.F.B
    Extended Family/Model 6.F
    Core Stepping G0
    Technology 65 nm
    Core Speed 1596.0 MHz
    Multiplier x Bus speed 6.0 x 266.0 MHz
    Rated Bus speed 1064.0 MHz
    Stock frequency 2400 MHz
    Instruction sets MMX, SSE, SSE2, SSE3, SSSE3, EM64T
    L1 Data cache (per processor) 4 x 32 KBytes, 8-way set associative, 64-byte line size
    L1 Instruction cache (per processor) 4 x 32 KBytes, 8-way set associative, 64-byte line size
    L2 cache (per processor) 2 x 4096 KBytes, 16-way set associative, 64-byte line size

    Chipset & Memory

    Northbridge Intel P35/G33/G31 rev. A2
    Southbridge Intel 82801IH (ICH9DH) rev. 02
    Graphic Interface PCI-Express
    PCI-E Link Width x16
    PCI-E Max Link Width x16
    Memory Type DDR2
    Memory Size 4096 MBytes
    Memory Frequency 332.5 MHz (4:5)
    CAS# Latency (tCL) 5.0 clocks
    RAS# to CAS# (tRCD) 5 clocks
    RAS# Precharge (tRP) 5 clocks
    Cycle Time (tRAS) 15 clocks
    Command Rate (CR) 2T

    System

    System Manufacturer DIXONSXP
    System Name T9609
    System S/N 910301200600G74400508
    Mainboard Vendor DIXONSXP
    Mainboard Model G33M05
    BIOS Vendor Phoenix Technologies, LTD
    BIOS Version 763D3.P03
    BIOS Date 09/17/2007

    Memory SPD

    Module 1 DDR2, PC2-5300 (333 MHz), 1024 MBytes, unknown brand
    Module 2 DDR2, PC2-5300 (333 MHz), 1024 MBytes, Corsair
    Module 3 DDR2, PC2-5300 (333 MHz), 1024 MBytes, unknown brand
    Module 4 DDR2, PC2-5300 (333 MHz), 1024 MBytes, Corsair

    Software

    Windows Version Microsoft Windows Vista (6.0) Home Premium Edition (Build 6000)
    DirectX Version 10.0
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

  3. matanaka

    matanaka Private E-2

    It doesnt give me any errors at all just. opens the window as it would normaly then the blue box loader screen that should appear doesn't. the the app just stops responding. Ive tried re-registering the dll with also no luck :confused


    http://www.ubgaming.co.uk/cs3prob image of the prob
     
    Last edited: May 4, 2008
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Ah ok, cheers for image.

    Try running CS3 in compatability mode for XP ( right click the shortcut to CS3 and choose Properties > Compatability and change to XP SP2 )
     
  5. matanaka

    matanaka Private E-2

    Just tried, i get the same problem, so tempting to ditch 64 untill cs4 arrives
     
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    If you have 32bit Vista and a seperate licence form your 64bit Vista, why not try running Virtual PC 2007 and install 32bit Vista and CS3 or alternatively I know many who dual boot.

    Virtual PC 2007 ( remember to get the 64bit installer, 2nd one in downloads list )
     
  7. matanaka

    matanaka Private E-2

    Thanks I will try when i get in from work, although im pretty sure i have just the one licence for 32 and 64 got the £10 upgrade disk from microsoft.
     
  8. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Yes if that is case then you only have one licence, it covers both versions but can only be used to install either 32bit or 64bit sadly.
     
  9. matanaka

    matanaka Private E-2

    I thought as much :(

    I was checking out virtualy pc 2007 apparently it's only avalible for vista business and ultimate anyway. Is all the adobe software avalible for linux systems or would I have to buy new licences for them?
     
  10. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Sadly only a few products from Adobe are listed with Linux versions and most of the big applications like PS and Premier Pro do not have Linux versions ( MAC yes ).


    Have you updated to SP1 for Vista btw? ( this does have updated compatability for many apps )


    One last thought as it looks like it installed ok, just just seems to hang and become none responsive, is to disable your AV and any other security apps and then try running CS3.
     
  11. matanaka

    matanaka Private E-2

    Thanks again ill try both of those.
     
  12. visi1617

    visi1617 Private E-2

    hi,

    idk if this will help but , doing a clean install of the program
    im not sure if vista 64bit has anything to do with your problem, i never actually had CS3 run on vista home 64bit
    the only 64bit os that i installed CS3 is my windows 2008 server
    and it is running perfectly fine
    so try uninstalling it then doing a clean install

    hope that helps

    http://img369.imageshack.us/img369/7673/cs364bitya8.jpg
     

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