D drive won't read anything

Discussion in 'Software' started by Laskaland, Jun 8, 2006.

  1. Laskaland

    Laskaland Private E-2

    Through technical support, it was determined to be a software issue. So, what software runs the dvd/cd player? M OS is XP... And, can I reload or correct it soewhere off the web?

    Thanks
    Christina in Nebraska
     
    Laskaland, Jun 8, 2006
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First go to device manager and uninstall the cd/dvd device ....reboot ...see if it works.
    If not, post the details of the device ...also try "update the driver".
     
    TimW, Jun 8, 2006
    #2
  3. Hipster Doofus

    Hipster Doofus MajorGeek

    After trying that (windows will install the necessary driver) have a look over at Microsoft. Also a bit more info on what is going on would help. :)

    Have you uninstalled easy cd creater?
     
    Hipster Doofus, Jun 8, 2006
    #3
  4. Laskaland

    Laskaland Private E-2

    Thank you all for the help. I'm afraid this is a bit above my talent level.
    Best!
    Christina
     
    Laskaland, Jun 9, 2006
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Certainly not above your talent ....right click on the desk top icon "My Computer" ....choose "properties" in the menu that appears ...click on Hardware tab .... click on "device manager" ....when that opens, click the + sign at dvd/cd rom .....right click on that device and choose uninstall ..click ok ..ok..then reboot the computer ....post back..:)
     
    TimW, Jun 9, 2006
    #5

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