D-Link setup changes making it impossible to move laptop

Discussion in 'Hardware' started by ScandinavianLimeTree, Nov 19, 2010.

  1. ScandinavianLimeTree

    ScandinavianLimeTree Private E-2

    Hi! My D-Link DIR-615 wireless router has reset, and I'm having difficulty setting it up again in a way that is useful. My brother has succeeded in connecting it to the internet, but the computer has to stay plugged into it at all times. The first time we set it up was on our desktop computer, so having it plugged in wasn't a problem, but since then our desktop has gone belly-up and we only use laptops. It has been over a year since I bought the D-Link so the warranty has run out, and I can't seem to find the serial number for it anyway, so technical support from that website and/or phone service seems to not be a viable option for me. Is there some way that I could set up the router with my laptop, and not need to leave it plugged into it indefinitely?
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    A little more info would be helpful. Wireless routers do not reset on their own. I've had the same router since 2004 and it has been powered down numerous times, usually due to loss of electricity. It retains my settings and when I power it up again, everything is exactly the way I configured it.
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Once you have hard wired it so that the computer gets an IP address, it should then work wirelessly. You may need to post your results from doing an ip/config. Do you have any security settings on this router? WEP maybe?
     
    Last edited: Nov 19, 2010
  4. ScandinavianLimeTree

    ScandinavianLimeTree Private E-2

    from what I understand, the router supports both WEP and WEP2 security.

    This problem arose after my laptop had prompted me to re-set our wireless connections - I did - hitting both the normal reset button, but when that hadn't stopped my computer's prompt, the second reset button - the one that you need to use a pencil etc. to push. As i understand it, that button puts in the facory defaults.

    We did go to the website, followed the directions there to set up entirely afresh, as if the modem had just been purchased. It works fine now ... if you're plugged into the modem's ethernet cable. But no wireless connections function, though our laptops note that the signal is strong. We have made sure that the passwords on the laptops to sign into the network match what we've configured as the modem password.

    this is maddening. there must be some other password protocol somewhere that we're missing, but I can't tell where.
     
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Okay, that changes things. You reset the router.
    What sort of message did you get? Resetting the wireless on a laptop does not mean resetting the router. Note that in case you get a prompt in the future from this laptop.
    On the laptop, does your firewall allow a connection to the router?
    When you open the wireless connection wizard, are you sure your laptop is trying to connect to your network and not some other wireless near you?

    What wireless settings have you set on the router? like channel, mode (G, N etc), MAC filtering enabled or disabled?
     
  6. 94dgrif

    94dgrif Corporal

    From your description I believe you do, but do you know how to access the web-based configuration utility? Open up Internet Explorer on the computer that's connected to the router via ethernet and go to the page:
    http://192.168.0.1
    (some routers default to http://192.168.1.1 instead)

    Assuming you do know about the configuration utility, lets look at the comps trying to connect wirelessly. When they attempt to connect to the router are they unsuccessful, or are they able to connect but yet nothing happens when you open your web browser? If it's the latter, try to access the configuration utility via that computer - are you successful? Have you changed any of the TCP/IP settings on any of the computers, such as selecting a static IP address?

    There are a few questions on the table to answer now, but my hunch is this is a password problem. If you connect wirelessly to a router with the wrong password then your comp will detect the connection... it'll spend 30 seconds or more trying to connect... then it'll typically fail with no error message or explanation at all.
     
  7. bigbazza

    bigbazza R.I.P. 14/12/2011 - Good Onya Geek


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