Damn, cant write CD's...

K, ive been trying to burn a music cd for a few hours now, wondering why its not working, and it finally hit me, i have a CD drive that can only write dvd-r and dvd-rw...

Is there any way to tinker with the drive or files in order for me to make a music cd?

If not, about how much could it cost to make it so that my laptop can write cd's and dvd's?


Thanks,
George

 

I know of no optical drives that can burn DVDs and not CDs. Must be something else.

 

Well, what else could it be, ive tried three different programs, (dell media direct, windows media player, windows cd writer), and two different brands of disks (cd-r, cd-rw).

I keep getting the unknown error windows media player message, and dell media direct keeps stopping and saying there was an error while writing.

 

Not knowing the details of your machine, it could be as simple as trying to write too fast to media not rated for that write speed, or perhaps some other process running on your PC is using system resources to a point the burning operation is interrupted. (In the old days, you dared not do anything on your machine while burning a CD lest you get the dreaded buffer underrun error.) Or it could be something else altogether. A few more details about processor and memory of your machine might be of assistance.

 

its a dell inspiron e1505.

1.83 dual core processor
1 gig of ram
"8X CD/DVD Burner (DVD+/-RW) with double-layer DVD+R write capability" (right from the dell site)


I just tried writing a movie to a blank disc, and it worked fine.

Wait, i found something, this is the drive shown in my order list from dell: "313-3959: 8X DVD+/-RW Drive for Inspiron 6400/E1505"

Could they have given me the wrong drive? or is that the same one as the one listed above?

 

Doubtful. As I said before, I'm not aware of any drive that burns DVD and not CD as well.

 

well, i chatted with a dell tech rep. we still couldnt get it to write a music cd, and they cant send me a new optical drive, cause the one now isnt "completely failed"... yeah, it only does 2/3 of what it should, so it only is "1/3 failed"

Hell, they give me a drive that cant write music, and they dont send me one that does? I think im gonna have to chat with a supervisor....

 

Maybe try Nero to burn your CD. It may fail too, but is has an option to save the burning log. Thus making it easier to determine what's going wrong.

 

it's true i have not heared of dvd burner that can't burn cd's windows media player

sucks when comes burning cd's

same for nero i found out when burn like 5 or more songs some well not play

try useing itunes or Roxio Easy CD & DVD Creator 6 or any newer ver of it

and see if drivers for dvd drive are update to date

o ya for itunes convert your mp3s to aac for burning

or it well not burn

when do burn make see if burning speed as at most fasted speed

 

I got the most recent updates with the dell technician, still cant write music.

ill give nero a try, and see if it can pinpoint the problem. If not, im getting on the phone with dell again, my left speaker is starting to shut off at random times again, and now this problem too...

 

alright i tried nero, and for some reason it said that the burn was a success. I know it wasnt cause it only took a minute, and i didnt hear the signature whirring sound.

When i popped the disk in, i got an error message saying "Access to E:/ is denied". And the disc was blank. W...T...F...?



Does this help pinpoint the problem at all? Im guessing its the drive itself?

 

Probably a bad contact. There's no need to replace anything, just turn the stereo jack a little until the speaker works.

 

Make sure 'Write' is checked in the Burn dialog, else Nero will only simulate a burn.
For audio CD's ALWAYS use disc-at-once and check 'Finalize CD'

 

its a laptop, so im gonna have a hard time getting to the wiring for the speaker.

 

Right, that may be difficult indeed

 

Well, chatted with a supervisor for tech support, and they are sending me a new optical drive. Showed me how to replace it and everything. Should be here in 3 or 4 days.

 

Wow, I wish I would have know this when I bought my scratch and dent PC. I couldn't find an XPS that had both.

Oh, yeah, try throwing salt over your back

 

Oh, you gotta be ****ing kidding me!

I just put the new drive in and IT STILL WONT BURN MUSIC!!!

 

That would get me angry!
Try nero once more. Create an audio CD (no multisession) and put some audio on it. Now burn the compilation whilst making sure burning mode is set to 'disc-at-once' and that 'write' and 'finalize cd' are checked. When it finishes, with or without errors, click the 'save log' button to save the burning log and post it here.

 

while im installing nero again, im curious, whats a better optical drive? Sony or NEC? The new one is a NEC, the one i got "stock" was the sony one. If I wind up fixing the problem, and its not the drive, which one should i keep?

 

I'd choose NEC.

 

Heres exactly what happened:

Install Nero
Pop in blank CD
Get "Access to E:/ is denied" error message
Open Nero
Create an audio CD, burn at once, no simulation
Asks me to save an image file, save one.
Starts "writing" CD, no error messages, but i know the cd isnt being written (not spinning!)
"Burn process completed successfully" (my ass!)


No error messages, no nothing. It says its burning, but its not.


The log was:

Burning process started
Burning process completed successfully.

 

I think i see what went wrong. Since nero asks to save an image you've probably selected the image recorder as the burning device (which means there is a huge image file somewhere on your HD). You should select your cd recorder from the drop down menu at the top of the window, before pressing burn.

EDIT: the log you see in the burning window is the ultra-short version of the one that get's saved when you press 'save log', that's why you need to save it.

 

when i choose to select the recorder, there is only one option, Device name: Image Recorder. No drop down menu.

Theres the "burn image" option, and then theres the "write CD option" I did the write CD option first, to create an image, then did the burn image.

Im supposed to save an image file first, then choose "burn Image", right? Cause when i do, it asks me to save another image. I re-saved it under a different name and i got a different log attached:

 

Nero can detect your drive:

Code:

CD-ROM:               <_NEC     DVD+-RW ND-6650A>Version: 102C - HA 1 TA 0 - 5.5.10.5
 Adapter driver:      <atapi>                   HA 1
 Bus Type      :      default (0) -> ATAPI, detected: ATAPI

But somehow it is unable to use it, since you can't select it from the drop down menu.
Can you see if it is listed in the Recorder->Choose Recorder window? (Restart nero first and if it gives an error, report it)

 

There is only one option for the list of recorders:

Device: Image Recorder
SCSI ID: -
Adapter: Virtual Device
Adapter Number: -

And the error message is the red triangle (i think, i know its red) one. I dont have the option of reporting it. It only comes up when i first enter the disc into the tray, and choose Nero to compile a CD.

 

I dont think dell knows what the **** they are doing. I tell this guy my problem, and he thinks my laptop cant read cd's. Not once in the conversation did i say "read".

And the moron sends me a link to the directions on how to burn an audio cd. I know how to do it, but the laptop doesnt wanna!

 

This. Is. My. Fourth. Unsuccessful. Talk. With. An. Indian. Dell. Tech.

Ya know what, for all this shit, im tempted not to send dell the first payment for the laptop... Until this thing can burn an audio disk.

**** dell, im going to CompUSA, and sending dell the bill.

 

What version of Nero are you using? I have ran across this issue on a desktop before when I had used Nero SmartStart and selected Image Recorder. The application wouldn't burn a CD because I had selected the DVD image recorder option.

 

Try to disable or uninstall all other burning programs you might have. If one of those programs has a service running that locks the drive, nero can of course not access it.
Alternately, try starting nero with NO CD in the drive and then see if the drive is listed.

 

i am using nero 5.

The most recent tech said he was sending me the disk for sonic recorder (the burning program that comes with the laptop.) He said to uninstall nero, and sonic, then reinstall sonic.

If sonic was locking the drive, even windows or windows media player couldnt access the drive?


I just tried starting nero with no disk, same selection (just the one "image recorder").

 

and i just got that red circle with the x error message "E:/ Access is denied" again.

Thats gotta play some kinda role in all this.

 

bump

 

Very difficult one to resolve...
Try looking in your event viewer for any cdrom related errors. If you just ran nero and you got the 'Access is denied' error, they should be at the top of either the System or Application section. Note: you may have to open the error's properties in order to view if it's cdrom or nero related. The event viewer can be accessed by typing eventvwr.msc in the start->run dialog.

 

Wait, here are a few i found:

The device 'SONY DVD+-RW DW-Q58A' (IDE\CdRomSONY_DVD+-RW_DW-Q58A____________________UDS2____\5&2c81f6de&0&0.0.0) disappeared from the system without first being prepared for removal.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


The IMAPI CD-Burning COM Service service was successfully sent a start control.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


The IMAPI CD-Burning COM Service service entered the running state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


The IMAPI CD-Burning COM Service service entered the stopped state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



These were all i found that could be somewhat related to this problem.

 

There could be invalid or missing filter drivers on your system.
Download busTRACE Filter Driver Load Order and verify all the filter drivers listed are still present on the system. Do this by checking that the file name displayed next to 'File Location' exists.
You can also try this registry patch, which may also fix the issue. Be sure to backup the registry first, should anything go wrong. Follow the instructions in the Readme provided.

If still no luck, how is the drive connected? Via USB or IDE (= internal)

 

----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------

Upper Class Filter: GEARAspiWDM
Upper Device Filter: redbook
Device Object: _NEC DVD+-RW ND-6650A
Lower Class Filter: SSCDBHK5
Lower Class Filter: DRVMCDB
Lower Class Filter: PXHELP20
Lower Class Filter: AFS2K
Lower Device Filter: imapi

Driver Name: gearaspiwdm.sys
File Location: c:\windows\system32\drivers
File Description: CDRom Class Filter Driver
File Version: 2.0.4.3 [2.0.4.3]
Product Name: GEAR.wrks
Product Version: 7.xx [2.0.4.3]
Company Name: GEAR Software Inc.

Driver Name: redbook.sys
File Location: c:\windows\system32\drivers
File Description: Redbook Audio Filter Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation

Driver Name: sscdbhk5.sys
File Location: c:\windows\system32\drivers
File Description: Shared Driver Component
File Version: 1.10.90a [1.10.90.0]
Product Name:
Product Version: [1.0.0.1]
Company Name: Sonic Solutions

Driver Name: drvmcdb.sys
File Location: c:\windows\system32\drivers
File Description: Device Driver
File Version: 3.22.13a [3.22.13.0]
Product Name:
Product Version: [1.0.0.1]
Company Name: Sonic Solutions

Driver Name: pxhelp20.sys
File Location: c:\windows\system32\drivers
File Description: Px Engine Device Driver for Windows 2000/XP
File Version: 2.03.32a [2.3.32.0]
Product Name: PxHelp20
Product Version: [2.0.0.0]
Company Name: Sonic Solutions

Driver Name: afs2k.sys
File Location: c:\windows\system32\drivers
File Description: Audio File System
File Version: 3.1.21.1103 [3.1.21.0]
Product Name: AFS
Product Version: 3.1.21.2(1103) [3.1.21.0]
Company Name: Oak Technology Inc.

Driver Name: imapi.sys
File Location: c:\windows\system32\drivers
File Description: IMAPI Kernel Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation



So basically, i was supposed to go to my drivers folder and make sure the ones listed here were in there? Cause they were all there.

And the drive is indeed internal.

EDIT: and for the registry patch, do i use the CDGONE one or the EDITREG one? It says only use the EDITREG one if i want to, but i dont know if its what i want? lol

 

and to backup the registry, do i use windows backup tool, or is there a better way?

 

http://support.microsoft.com/kb/322756/
EDIT: The GEARAspiWDM filter driver has been known to cause issues with cdrom drives.

 

If GEARAspiWDM is responsible, try removing it with this tool. Note that this may cause iTunes to lose cd recording abilities.

 

K, its backed up. So, do i use CDGONE or EDITREG?

 

Wait, how do i know if its responsible?

 

Well, i tried that CDGONE program, and i still cant burn an audio cd. Should i restore the registry to the way it was before? or is leaving it like it is ok?

 

If it doesn't have any effect, restoring the registry may be best.
The only way to know if GEARAspiWDM is responsible, is to uninstall it using the Automatic Removal app on this page and reboot. Chances are good this will resolve the issue. If not, other candidates are those Sonic drivers and the one from Oak technologies.

 

uh oh, cant restore it: "Not all data was successfully written to the registry. Some keys are open by the system or other processes."

Great...


Well, im removing that driver now. Lets hope it works.

 

Grr, still wont work.

Wait, im supposed to uninstall the drivers one by one till i can burn an audio CD? Arent i supposed to reinstall the ones that were ok?

 

One of them is probably failing. The question is which one...
Wait with reinstalling drivers until the problem is fixed, just in case more than one is failing. I would try AFS2K next, since it means 'Audio File System' i think it is a good candidate. It gets installed with a lot of HP products. Problem is that it won't uninstall that easily. Might have to do some googling on that. I'm going to get some sleep now, but i'll check back tomorrow.

 

ok, i googled that driver and the general consensus was not to delete it by itself (causes a bunch of problems), but to get rid of it by uninstalling the software it came with (In this case id assume Sonic Recorder).

The last dell tech wanted me to uninstall Sonic, but because i dont have a disc for it, to wait till he sent me one. So odds are, im not gonna be able to try this for a day or two, or until i find a way to safely get rid of that driver from Oak Tech.

 

You can disable AFS2K without uninstalling it by modifying a registry value. Open regedit and navigate to HKLM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.
Backup this key, should anything go wrong.
Double click on the 'LowerFilters' value. If AFS2K is listed here, remove it. If it is the only value, replace it with cdrom. Confirm with OK and repeat for the 'UpperFilters' value.
Reboot the computer.

Note: you can completely delete the 'LowerFilters' and 'UpperFilters' values, effectively disabling all filter drivers. If a filter driver is causing all this, this WILL fix it. If you choose to do this, you have to reinstall nero and/or sonic (i recommend you install only nero at first).

Try burning the CD again.
If you encounter any problems after modifying the key, simply restore it using your backup and reboot.

 

well, the disk finally came in the mail, so i uninstalled sonic, reinstalled it, and now i can burn audio!

This version of sonic is slightly different than the previous one. The old one was probably specialized for dell's mediadirect center.

Thanks for the help guys!