DCOM errors, WMI missing and now intermittant internet flow

Discussion in 'Software' started by Lvstigers, Nov 10, 2009.

  1. Lvstigers

    Lvstigers Private E-2

    It started with this error 'Access violation at 0x00871E1c (tried to read from 0xB4058C9C), program terminated' Then I noticed this error Windows Management Instrumentation Software. Windows Management files may be moved or missing, then I ran WMIdiag.exe which states ACE has been deleted and now I seem to be getting intermittant internet flow, such as trying to open a link, send an email get cannot find server message. So, I've ran all of the Read & Run me first things, except RootRepeal wouldn't run, it froze my computer, I tried it several times with no luck. I'm attaching the other logs for you. Thank you for your help.
     

    Attached Files:

  2. Senlis

    Senlis Staff Sergeant

    It does not seem that you are infected from the logs, but if you suspect you are then you may want to take this to the malware forums.

    Otherwise, I will need to know a few things like your OS, what kind of computer, and any recent changes to the computer.
     
  3. Lvstigers

    Lvstigers Private E-2

    Hi Senlis, I have a custom computer, Asus MB A7N8X-E, AMD Athlon 3200+CPU, Nvidia GeForce 7800GS VC, 3GB RAM and I'm running Windows XP sp3, recently installed, I also updated my Video driver, installed Paretologic driver updater program, attempted to uninstall SQL server 2007 unsuccessfully. I have tried all of the WMI fix suggestions I could find online with no success. Is there any more information you need that I've left out? Thank you for your help.
     
  4. Senlis

    Senlis Staff Sergeant

    The problem sounds like it be caused by several things. I would run a routine chkdsk first.

    Open a run prompt (Windows Key + r) and then type in 'cmd'. Press enter.
    In the msdos prompt, type 'chkdsk c: /r' and press enter. It will ask you if you want to check the disk upon startup, so say yes. You will then need to restart your computer.

    Be sure to watch it when step 5 is almost done. Look to see if it reports any bad sectors.
     
  5. Lvstigers

    Lvstigers Private E-2

    Ok, I ran the Chkdsk as requested, I saw no errors and it stated volume is clean. :clap
     
  6. theefool

    theefool Geekified

    SQL server 2007? Are you sure it isn't SQL server 2008 express?

    Btw, what program needed SQL 2008?
     
  7. Lvstigers

    Lvstigers Private E-2

    :-o sorry, it's SQL server 2005. I don't know that any program needed that it was one of the Microsoft things, I'm thinking it came with or was part of Silverlight? from Microsoft that I also uninstalled, and forgot to mention or maybe from Microsoft office 2007?. But Microsoft kept telling me I had a new security update for SQL server 2005 Service Pack 3 (KB970892) that I had installed many times yet it kept showing up on the updates, so I tried to manually install it then it said I didn't have SQL 2005, so then I attempted to uninstall the SQL server 2005.
     
  8. Senlis

    Senlis Staff Sergeant

  9. Lvstigers

    Lvstigers Private E-2

    Well my concern is things seem to be getting worse, it could become catastrophic but isn't at this point. The last time I updated to WinXP sp3 my C Drive crashed shortly thereafter, so really I was hoping to avoid that if this could possibly lead that way. The intermitant (how do you spell that word?) internet is a pain:(. I have run CCleaner previously but can do it again, that may have been prior to the uninstallations, don't quite remember the timing on that.
     
  10. Senlis

    Senlis Staff Sergeant

    spelling: intermittent.

    If Windows is not updated, that could be a positive step in the right direction. I know that sometimes windows updates don't work out for one reason or another, but most of the time they have positive results. Not sure if it will fix your problem (it might) but would be a good idea from a security standpoint.

    A good thing to fix serious windows problems when chkdsk doesn't do any good is a repair install. What it does is go through Windows system files and replaces them without affecting your system settings, data, or programs (in theory). A repair install can fix problems quite often and has a low chance of screwing anything up on your computer (still a good idea to back up documents before trying). You will need a Windows XP disk to do so with a legitimate Windows XP key which should be on your computer. Ask if you want more details on it.
     
  11. Lvstigers

    Lvstigers Private E-2

    I have the Windows XP cd, I was going to do that but it stated I have a newer version of Wndows on my computer, so basically I'd have to repair and then upgrade to sp3 again?
     
  12. Senlis

    Senlis Staff Sergeant

    That has been my experience. Repair install then run windows updates.

    Just make sure you do a repair install and not a full install.
     
  13. Lvstigers

    Lvstigers Private E-2

    Ok, I'll give it a try :) keep your fingers crossed for me:)
     

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