Default Gateway Offline

Discussion in 'Hardware' started by Acaciah, Mar 20, 2010.

  1. Acaciah

    Acaciah Private E-2

    I'm having trouble with my desktop. Every other device in our house can get online but my desktop is telling me that the default gateway is offline. I suspect my ethernet card may be borked, but I'd like to rule out before I put a new one in.

    I am running Win 7 Ultimate, 32 bit.

    Here's what I get after running IPCONFIG and such:

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\MamaKinn>ipconfig

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : home
    Link-local IPv6 Address . . . . . : fe80::c8fd:f6aa:eb71:74e2%11
    IPv4 Address. . . . . . . . . . . : 192.168.1.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 0.0.0.0
    192.168.1.1

    Tunnel adapter isatap.home:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : home

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    C:\Users\MamaKinn>PING yahoo.com

    Pinging yahoo.com [72.30.2.43] with 32 bytes of data:
    Reply from 192.168.1.2: Destination host unreachable.
    Reply from 192.168.1.2: Destination host unreachable.
    Reply from 192.168.1.2: Destination host unreachable.
    Reply from 192.168.1.2: Destination host unreachable.

    Ping statistics for 72.30.2.43:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    C:\Users\MamaKinn>NBTSTAT -n

    Local Area Connection:
    Node IpAddress: [192.168.1.2] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    MAMAKINN-PC <00> UNIQUE Registered
    WORKGROUP <00> GROUP Registered
    MAMAKINN-PC <20> UNIQUE Registered

    C:\Users\MamaKinn>IPCONFIG/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : MamaKinn-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : home

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
    NIC
    Physical Address. . . . . . . . . : 00-01-80-69-A5-16
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c8fd:f6aa:eb71:74e2%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, March 19, 2010 9:34:10 PM
    Lease Expires . . . . . . . . . . : Saturday, March 20, 2010 9:34:10 PM
    Default Gateway . . . . . . . . . : 0.0.0.0
    192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 234881408
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-B3-2D-1C-00-01-80-69-A5-16

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.home:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    Any suggestions, guys? Am I missing something or should I run out and buy a new ethernet card? Thanks for your help.
     
  2. jconstan

    jconstan MajorGeek

    What do you get when you ping 192.168.1.1?
     
  3. Acaciah

    Acaciah Private E-2

    I didn't see any replies to this post! Sorry I am so late in responding. When I ping home I get:

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\MamaKinn>PING 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms

    I think your email got eaten. I will check the forums for a reply instead of waiting for an email this time. Thank you for your help.
     
  4. jconstan

    jconstan MajorGeek

    Can you go to Device Manager and delete the network card and reboot your machine? I have never seen the double entry for the gateway in your IPCONFIG example.
     
  5. Acaciah

    Acaciah Private E-2

    Ooh! That worked like a charm, thank you! I disabled the network card, rebooted, and re-enabled. Thank you for your help! :D
     
  6. jconstan

    jconstan MajorGeek

    No problem.....glad that worked!
     

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