deleted passwords

Discussion in 'Software' started by tango96, Feb 27, 2011.

  1. tango96

    tango96 Private E-2

    hi there,, i recently bought a norton security programme and ran all the options ie cookies cleaner and so on but after i had done this it has removed/deleted all my passwords, i am using firefox as my browser and was always able to retrieve them through tools-options-saved passwords, but this has now been deleted, i have tried a few password recovery programmes but nothing. i contacted norton customer care and they were not very helpfull, this has left me and my family frustrated,, i friend says they will be stored on the hard drive??? not very sure about that,, can anyone please help me,, thanks Craig
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What passwords are you missing?
     
  3. tango96

    tango96 Private E-2

    hi there,, its passwords for some random websites ie kids fighting games websites and so on, passwoeds we dont remember are all for websites :confused
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I don't think you will be able to retrieve them. Most password retrieval programs are designed to find passwords for programs or OS's. You may need to just create a new password for them. Do they not have a "Forgot your password" option?
     
  5. tango96

    tango96 Private E-2

    hi, they do but we now have a different bb acount so it means we will have to contact them all with new updated info,, this will be so time consuming but hey i suppose i will need to,, many thanks for having a look at this post,, great site btw:)
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I don't know what Norton program you used, or if it was CCleaner that removed them, but in the future make sure you do not allow it to delete passwords. ;)
     
  7. tango96

    tango96 Private E-2


    hi, it was an security programme and a cleaner? programme, ive not used them since lol,, as papa bear says " learn from your mistakes"

    thanks again:)
     

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