Dell E1505 Bluetooth Problem

Discussion in 'Hardware' started by jmanley67, Jan 24, 2010.

  1. jmanley67

    jmanley67 Private E-2

    Need help. I have a Dell Inspiron E1505 with Windows XP. I just had to reinstall windows along with all of the neccessary drivers. I installed the Dell Bluetooth 350 driver version A17 along with the Dell Bluetooth 350 upgrade version A01. Everything was installed and working fine. Then I turned my radio (wireless and bluetooth) off. When I turned it back on wireless worked but bluetooth stopped working. The bluetooth light is not even lit above my keyboard. What happened?
     
  2. aaronkbk

    aaronkbk Private E-2

    search for the driver at google.
    1go to device manager(right click my computer and select manage)
    2locate Bluetooth, right click, properties,
    3details, property, hardware IDs
    right click the number and look it up on google, where you should find the software.
    (make shore is for your OS, XP,)
     
  3. jmanley67

    jmanley67 Private E-2

    My bluetooth does not even show up in the device manager anymore. I am showing an unknown device in my Universal Serial Bus Controllers which I believe is my onboard bluetooth. I had all of the drivers installed and the bluetooth has worked successfully for several days. However after I re-enabled the radio antenna, it was just gone. I tried reinstalling the drivers and it says the device is not found.
     
  4. collinsl

    collinsl MajorGeek

    Have a hunt around in the BIOS (normally DEL or F2 at startup) and see if you can disable the bluetooth module in there, restart, boot into windows, restart, re-enable the bluetooth, and then restart into windows again.
     
  5. jmanley67

    jmanley67 Private E-2

    Thanks for your help. I read that the bluetooth module was installed by the battery. Since my computer was not reading any bluetooth chip, I thought it might be a connection error. I took the battery out, pushed around on everything in the cavity since I didn't know where the bluetooth chip actually was. I powered back up and I had bluetooth again, so it must have come loose. Thanks for trying to help me figure it out.
     

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