Desktop Computer Running Slow

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Stormy4757, Jun 1, 2019.

  1. Stormy4757

    Stormy4757 Private E-2

    I have a Gateway DX4300-11
    AMD Phenom II X4 805 Processor 2.50 GHz
    RAM: 8.00 GB
    System type: 64-bit Operating System
    OS: Windows 7

    This computer is running very slowly. I have completed your step-by-step and will attach the logs for your review.

    Thank you in advance for any help you can be.

    Stormy
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please remove all that ADWCleaner found, what MBAM found, and same with hitman.

    Reboot and rescan with all three and also do this:
    Please go here > https://www.zemana.com/Download
    their program is no longer free, but you can use the demo version for this cleaning.

    It auto updates, and you click scan. After it's finished, click on the icon that looks like Cell phone strength bars. High-light the report (by date log was produced) and click on the "Open Report" icon. (looks like a folder). That notepad.txt can then be copied/pasted into another .txt doc and saved. Upload that, please.
     
  3. Stormy4757

    Stormy4757 Private E-2

    I reran the ADWCleaner, MBAM and Hitman. All were clean except Hitman, which would not let me remove three things. Said that my trial license was expired. I uninstalled Hitman, changed the system clock and date and was still unsuccessful getting this program to remove three items. I did take screenshots of the three files in Hitman and saved that to my OneNote. I ran the Zemana and will attach that txt file.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.
     
  5. Stormy4757

    Stormy4757 Private E-2

    Received a successful reply in updating the registry. Yea!
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.....are you still having issues?
     
  7. Stormy4757

    Stormy4757 Private E-2

    Took her for a test drive and she seems to be running good. I await your further instructions.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know!!

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    3. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    6. After doing the above, you should work thru the below link:
     
  9. Stormy4757

    Stormy4757 Private E-2

    Well, one thing popped after my last post. The program Zemana says there are threats to be taken care of. I will attach the latest report.
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Zema repaired them. Nothing to worry about. :)
     
  11. Stormy4757

    Stormy4757 Private E-2

    I followed the above steps and all have been completed. I will read the recommend info on Protecting myself going forward and take a copy to my OneNote. Thank you once again for all your help Tim! I think we can go ahead and close this thread.
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome....we don't close threads...just in case you need to come back. :)
     

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