Dialer hijack

hello am new on the site so please bare with me.I think i have a dialer problem or my dailer has been hijacked.A programme called "ww14" creates an icon on my desktop and disconnects me from the internet and tries to reconnect using its own ISP.I've tried all known spyware,malware,adware e.t.c removal programmes but none of it works.can someone help please???

Tony

 

When you ran those scans did they find anything or was your system clean ?

Another tool you may want to try is CWSShredder http://majorgeeks.com/download4086.html

 

I've tried CWShredder too but it got rid of other problems just like the otheres but did not get rid of the dialer.Is there anything else i can try?

 

Please read this : http://forums.majorgeeks.com/showthread.php?t=38752

And then download HighJackThis here : http://majorgeeks.com/download3155.html

Then post the log file.

 

Heres the copy of the results from hijack this.

 

Ok run highjackthis again and remove the following. Then reboot.

O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-gb\msnappau.exe"


O9 - Extra button: Bajar Programas - {C8950078-94A4-4C32-BB9C-4666357965AF} - C:\bajartodo\index.htm

O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/573/online.chm::/on-line.exe

O16 - DPF: {2C0F2AEA-3A9B-46DB-A7BE-80FF329E415D} (PremiumInternacional Class) - http://www.accesoplugin.com/dialerc...ternacional.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/05c6210...ip/RdxIE601.cab

O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com/opnste/UCSearch.CAB

 

Thanks Koatic,it seems to have gone.So appreciated thnx.Abbey sure i did not need to be refferred to that thread beacause i had been referred to before.
Tony

 

You are very welcome, glad I could help. I just have one more suggestion for you. I use a program called SpywareBlaster. What it does is it catches spyware before it installs. It is not full proof but it is a very handy program to have. You can download it here : http://majorgeeks.com/download2859.html . Just make sure to read the instructions and check for updates about once every other week. This will help prevent future infections. Take care.

 

Hey Koatic thnx i'll install that.The dialer hijack software is still present in my computer cuz i was using the internet today and it appeared and did exactly the same thing as before.Should i run hijack this again?or what should i do??

 

I have already run CCleaner but did not solve the problem.Am yet to try Trendmicro & Pandasoftware.Do you think that will solve the dialer problem??

 

Yeh i fixed the lines with hijack this thanx.I have also looked in the control panel add or remove software but nothing alien showed up.Am yet to try trendmicro and the other.I think that "ww14" has something to do with online cassino games,and this is not the first time i've been attacked by them.when u ran the search,did you find something telling you how to unistall their software?

 

Yeh yeh done it now,nothing alien came up or it did not detect anything.and the link you gave me doesn't work,you might want to send it again i think theres a problem with it!!