Differnet Laptops, Different Internet Speeds

Discussion in 'Hardware' started by Cloudydays, Jun 4, 2011.

  1. Cloudydays

    Cloudydays Private E-2

    Hi guys.

    So I have 2 laptops - 1 is a Toshiba laptop that is about 5 years old and the other is a fairly new Asus laptop that I bought less than 6 months ago. The newer one has better Specs than my Toshiba (as far as I can tell) but for some reason it's my older Toshiba laptop that gets higher downloading speeds. My Toshiba laptop was able to download a file with about 500 kb/sec whereas my newer Asus is still downloading that same file at about 80 kb/sec. The speeds used to be the same but somehow they changed and my older laptop downloads files a lot faster now. A friend told me I should check if it's my Antivirus blocking my Bandwidth speed. My Toshiba Laptop has Norton 360 but I don't think my Asus has any Antivirus. I periodically use Malwarebyte's Anti-Malware software to get rid of Viruses.

    I was wondering if anyone can help me explain why my older laptop has a higher download speed than my newer and if someone can help me boost the speed on my newer laptop as well.

    Thanks for your time.
     
    Cloudydays, Jun 4, 2011
    #1
  2. handygal

    handygal First Sergeant

    Welcome to Major Geeks!

    Could your older laptop be using a download accelerator?
    Are both laptops using the same version of the same browser with the same add-ons?
     
    handygal, Jun 4, 2011
    #2
  3. Cloudydays

    Cloudydays Private E-2

    No download accelerator that I know of. I didn't put anything like that in.
    And yes. Both were using Opera (the browser that I mainly use) with all the same plug ins.
     
    Cloudydays, Jun 4, 2011
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It is also possible that your AV software is what is slowing down the one computer.

    Nice to see you back, handygal!! ;)
     
    TimW, Jun 4, 2011
    #4
  5. Cloudydays

    Cloudydays Private E-2

    Or you mean the lack of an AV Software?
    I don't have any AV software already downloaded on it. I had one but It ran out.
     
    Cloudydays, Jun 4, 2011
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What is your set up? Both running wireless? Any difference if you plug them directly into the modem? ( one at a time for testing purposes )?
     
    TimW, Jun 4, 2011
    #6
  7. handygal

    handygal First Sergeant

    Hi Tim! Good to have a few minutes to read the boards, it's been a rough one.

    Cloudydays *GASP* don't tell TimW that you don't have AV! Oh, the hours TimW will donate to help those who need desperate malware damage help.

    What AV is the new laptop running? What did it come with?

    On the new Asus laptop, I would look at the wireless card vendor's site for new drivers. Asus also has a control program that will adjust settings to optimize performance. Check if that thing is running, it used to like to take the CPU down to 50% on an old one we had at the office, made me crazy.
     
    handygal, Jun 4, 2011
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sorry to hear that. Hope all is well with you now.
    I feel a malware thread around the corner.

    Cloudydays, please read this:
    How to Protect yourself from malware!
     
    TimW, Jun 4, 2011
    #8
  9. Cloudydays

    Cloudydays Private E-2


    Hmm..are you intending that I follow those steps to get better protection? Uh.. could that be what is causing the difference in internet speeds?
     
    Cloudydays, Jun 9, 2011
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I posted that as a guide for you to make sure your protection software is adequate. And yes, that can make a difference. ;)
     
    TimW, Jun 9, 2011
    #10
  11. Cloudydays

    Cloudydays Private E-2

    Well the one with the AV Software goes faster than the one without so.. yeah.
    Perhaps the lack of one is allowing malware to slow it down?
    Though there is no malware last I checked..
     
    Cloudydays, Jun 9, 2011
    #11
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I'd be hesitant to say you were not having malware issus since you have no AV software installed. If you would, on the slow computer, download MGtools and save it to your root folder. C:\MGTools.exe --- run the exe. file (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator). Attach the resultant C:\MGLogs.zip.
     
    TimW, Jun 9, 2011
    #12
  13. Cloudydays

    Cloudydays Private E-2

    Okay so I put it in and ran it and so far I have this:

    ******************************************************************************
    * GetLogs.Bat - (c) 10/02/2006 By Chaslang *
    * This version supports Win2K, XP, Vista and Win 7 *
    * This small batch file is just used to automatically run all of the scans *
    * that are part of the MGtools collection. *
    * It is automatically run by MGtools.exe during installation and can be run *
    * at anytime there after to create a full set of logs. *
    * 07/20/2010 Version 2.35 - Get copy of ComboFix reg backups *
    * - Get logs from MBRCheck on Desktop *
    ******************************************************************************

    64 bit Windows OS found

    Running scan with GetUnkeys.bat - 08/11/2006 by Chaslang and ShadowPuterDude

    64 bit Windows OS found
    adding: GetUnKey.txt (160 bytes security) (deflated 88%)


    Running scan with GRK64.bat - (c) 01/31/2008 By Chaslang


    NOTE: Ignore any error messages about not finding registry keys!
    Just wait for the program to finish running!!

    64 bit Windows OS found
    The system cannot find the file specified.
    adding: runkeys.txt (160 bytes security) (deflated 83%)


    Running scan with SN64.bat - (c) 02/03/2008 By Chaslang

    ************************** WARNING **************************
    If you see a popup saying that:

    SteelWerX WhoAmI application has stopped working

    do not click the Cancel button that first appears. Wait for
    the Close program button to appear and click it to continue
    ************************** WARNING **************************

    64 bit Windows OS found
    Scanning please Wait.
    Path not found - C:\Windows\system32\drivers\etc
    ============= Finding copies of actxprxy.dll ============= Please be patient
    ============= Finding copies of atapi.sys ================ Please be patient
    ============= Finding copies of ctfmon.exe =============== Please be patient
    ============= Finding copies of cngaudit.dll ============= Please be patient
    ============= Finding copies of explorer.exe ============= Please be patient
    ============= Finding copies of kernel32.dll ============= Please be patient
    ============= Finding copies of lsass.exe ================ Please be patient
    ============= Finding copies of netlogon.dll ============= Please be patient
    ============= Finding copies of powrprof.dll ============= Please be patient
    ============= Finding copies of proquota.exe ============= Please be patient
    ============= Finding copies of regedit.exe ============== Please be patient
    ============= Finding copies of scecli.dll ============= Please be patient
    ============= Finding copies of services.exe ============= Please be patient
    ============= Finding copies of spoolsv.exe ============== Please be patient
    ============= Finding copies of svchost.exe ============== Please be patient
    ============= Finding copies of tcpip.sys ================ Please be patient
    ============= Finding copies of termsrv.dll ============== Please be patient
    ============= Finding copies of userinit.exe ============= Please be patient
    ============= Finding copies of user32.dll =============== Please be patient
    ============= Finding copies of wininit.dll ============== Please be patient
    ============= Finding copies of winlogon.exe ============= Please be patient
    ============= Finding copies of ndis.sys ================= Please be patient
    ============= Finding copies of ntfs.sys ================= Please be patient
    ============= Finding copies of ws2_32.dll ============== Please be patient

    Checking for .COM files to Delete. They will only print if deleted!
    Listing COM, DLL, EXE, and SYS file in C:\Windows
    Locating COM files in C:\Windows\system32 - recursive
    File Not Found
    Locating DLL files in C:\Windows
    Locating DLL files in C:\Windows\system32
    Locating DLL files in C:\Windows\SysWow64
    Locating EXE files in C:\Windows
    Locating EXE files in C:\Windows\system32
    Locating EXE files in C:\Windows\SysWow64
    Locating SYS files in C:\Windows
    File Not Found
    Locating SYS files in C:\Windows\system32
    Locating SYS files in C:\Windows\SysWow64
    Locating SYS files in C:\Windows\SysNative\drivers
    adding: newfiles.txt (160 bytes security) (deflated 85%)
    adding: ffdata.txt (160 bytes security) (deflated 84%)
    adding: winfiles.txt (160 bytes security) (deflated 82%)


    The user name could not be found.

    More help is available by typing NET HELPMSG 2221.

    Zipping C:\MGtools\UserInfo.txt
    adding: UserInfo.txt (160 bytes security) (deflated 69%)

    Please be patient while the below tests are running!!
    Checking Local Loopback Ping
    Checking Google IP Ping
    Checking Google URL Ping
    Checking Testing DNS servers with nslookup
    Checking Routes
    Getting IPConfig Info
    Compressing nwktst.txt log file
    adding: nwktst.txt (160 bytes security) (deflated 81%)
    Finished with NwkTst.bat




    * MiscInfo.Bat - 07/14/2010 Version 0.01 *
    Running Process List Seen From WMI
    Service List See From WMI
    Get Partition Info From WMI
    Get maxclockspeed From WMI
    Get TotalPhysicalMemory From WMI
    Get FreePhysicalMemory From WMI
    Get FreeVirtualMemory From WMI
    Get TotalVirtualMemorySize From WMI
    Get TotalVisibleMemorySize From WMI
    Compressing miscinfo.txt log file
    Zipping miscinfo.txt
    adding: miscinfo.txt (160 bytes security) (deflated 90%)
    Finished Zipping miscinfo.txt
    Finished with MiscInfo.bat


    Running analyse.exe

    It seems it's still doing something but it's been stuck like that for a while? Or shall I wait longer for it to finish and repost results?
     
    Cloudydays, Jun 10, 2011
    #13
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It should have gotten to the point of telling you it was finished and creating the logs at C:\MGLogs.zip.

    Did you agree to the license to run HJT? You need to agree twice.
     
    TimW, Jun 11, 2011
    #14
  15. Cloudydays

    Cloudydays Private E-2

    It didn't so I went back to run it again but it apparently saved a .zip by itself? I mean I found one in there and I unzipped it to find some text files. What should I post?
     
    Cloudydays, Jun 11, 2011
    #15
  16. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, attach the entire C:\MGLogs.zip.
     
    TimW, Jun 11, 2011
    #16
  17. Cloudydays

    Cloudydays Private E-2

    Attached.
     

    Attached Files:

    Cloudydays, Jun 11, 2011
    #17
  18. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any problems in your logs. You do need to clean out this folder:
    C:\Users\Owner\Local Settings\TEMP

    You have Avast installed on this computer. Is this the slow one? If it is, you might try disabling Avast and then run a speed test. Enable Avast immediately afterward.
     
    TimW, Jun 11, 2011
    #18
  19. Cloudydays

    Cloudydays Private E-2

    I actually just downloaded avast on my laptop this morning.
    And no, this is for the slower laptop.
    And alrightyo, I'll clear out that folder.
    Any other suggestions?..
     
    Cloudydays, Jun 11, 2011
    #19

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