Difficulty Un-installing Avast Anti Virus

Discussion in 'Software' started by Howmanator, Apr 21, 2016.

  1. Howmanator

    Howmanator Corporal

    I tried IObit and the Win7 un-install program from control panel. The "powerful un-install" option listed over 2,00o files were to be deleted, but when I restarted my system Avast was still there. Now the action center message wants to turn on Avast, but that option does not respond.
     
  2. satrow

    satrow Major Geek Extraordinaire

  3. Howmanator

    Howmanator Corporal

    Always count on you guys!!!
     
  4. Howmanator

    Howmanator Corporal

    Whole new problem. I cleared Avast, but now an error keeps popping up..."AVG Anti Virus: avgui.exe - Application error instruction at 0x76d6685f. Referenced memory at 0x00000000. Memory could not be written." Even as I write the error pops in.
     
  5. satrow

    satrow Major Geek Extraordinaire

    Hmm, let's go back to when the problems began - start from the beginning, details... more details :)

    No point painting over the rust.
     
  6. Howmanator

    Howmanator Corporal

    As you can see, I got rid of Avast and decided to use AVG. Sorry, I didn't write down the error notification that prompted me to re-install Avast, but that led to the difficulties I began to have when trying to delete Avast. The cause may have been Advanced System Care 9, which indicated that some program short-cuts were invalid(?) because I had not started Windows 7 in several months.

    My haste to improve performance, I'm sure, is at the root of the problem! satrow, that's the only thing I can think of.

    PS; The application error notification hasn't popped up, so far.
     
  7. MaxTurner

    MaxTurner Banned

    Disable or get rid of Advanced System Care.
    Now do a clean, total uninstall of AVG and then Avast - separately, restarting your system in between each - and only use the two official removal tools, ie Avast Clear and the AVG removal tool.
    Run CCleaner > Cleaner and Registry scan/fix, in between each restart.
    Now install AVG from a fresh download.
     
    satrow likes this.
  8. Howmanator

    Howmanator Corporal

    Thanks for your input Max!
     
  9. MaxTurner

    MaxTurner Banned

    YW - hope it works.
     
  10. Howmanator

    Howmanator Corporal

    Going from bad to worse, trying to download AVG removal tool from Major Geeks and it crashes then starts repeat downloads (3 times before I canceled).
     
  11. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Get a friend to download it, put it on a USB stick then run it from the stick on your computer.
     
  12. MaxTurner

    MaxTurner Banned


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