Disconnecting Problems

I I keep disconnecting every hour same exact time, it'll change every once in a while if i shut down my computer but it's consistent with the hourly disconnection. I have no idea what it could be. I'm not on wireless either.

 

no help at all? i can give more information if you need.

 

More, lot's more please Rob

PC hardware info, operating system and Service Pack level, connection type, hardware used to connect, power savings settings, how long this has been happening ...

It sounds like you are using dial-up with an hourly disconnect (when I had dial-up, I had 2 hourly d/c), I've never heard of an hourly d/c though.

 

- PC hardware info:
my pc is a hp pavillion hp media center xp

- operating system and Service Pack level:
microsoft windows xp
media center edition
version 2002
service pack 3

- connection type: broadband? not exactly sure what your question is. but if it's isp (comcast)

- hardware used to connect: where would i find this out at?
Intel(R) PRO/100 VE Network Connection (not sure if this would be it)


power savings settings:
turn off monitor monitor: 20 minutes
turn off hard disk's: never
system standby: never
system hibernates: never
power schemes: always on


how long this has been happening: about 4 month's now? i've finally had enough of it.

It sounds like you are using dial-up with an hourly disconnect (when I had dial-up, I had 2 hourly d/c), I've never heard of an hourly d/c though.


btw, if you need any more info i'll check back again tommorrow. i can find the information out as long as you are specific for what i'm looking for. i'm not really computer illeterate, but i'm not your computer wiz either, i can do what i need to do with it.

 

Control Panel -> Administrative Tools -> Event Viewer
While in 'Event Viewer' select 'System' from left listbox. Yo may find the reason for your problem there.

 

You say you're not on wireless but do you have a router and if so what brand and model number?

 

DCM425 DIGITAL CABLE MODEM (copy + pasted sorry)

Can you be more specific? i've got quite a few event logs in there. anything specific i should be looking for?

 

He's repeated that twice and has me scratchin my head...