Disk Antivirus Professional- two programs left in control path notification area icon

Re: Disk Antivirus Professional- two programs left in control path notification area

Welcome to Major Geeks!

See our instructions again. You should not be fixing anything with RogueKiller during initial scans. You deleted/fixes things that were normal!!! Yes the Zero Access items were problems but not the others.

Make sure that you have disabled UAC as requested in the READ & RUN ME. Per your logs, you have not done this. Please do that now and then reboot into normal mode to continue with the below.

Please download OTM by Old Timer and save it to your Desktop.

• Run it by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\Users\cassandra.THEARF\AppData\Roaming\Microsoft\Windows\Templates\56kgoqxx153683v2h17e12r78
C:\ProgramData\DED1DC88D65678F30000DED0FDBD7E99
C:\Windows\Tasks\SpeedyPC Pro.job
C:\Windows\Tasks\SpeedyPC Update Version3.job
C:\Windows\Tasks\SpeedyPC Update Version3 Startup Task.job
C:\Windows\Tasks\SpeedyPC Registration3.job
C:\Windows\Tasks\SystemToolsDailyTest.job
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.


Be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.
Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
• Now select the Start Repairs tab.
• The click the Start button.
• Create a System Restore point if prompted.
• On the next screen, click the Unselect All button to first deselect all repairs.
• Now select the following repair options:
  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Remove Policies Set By Infections
  • Repair Winsock & DNS Cache
  • Repair Proxy Settings
  • Repair Windows Updates
  • Set Windows Services To Default Startup
• Now on the lower right side check the box to Restart/Shutdown System When Finished
• Then make sure the Restart System radio button is enabled.
• Shutdown any other programs that you are running now before continuing.
• Now click the Start button.
• Be patient while the tool repairs the selected items.
• It should reboot automatically when finished.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Re: Disk Antivirus Professional- two programs left in control path notification area

You're welcome.

See the below and let me know if that helps:

http://windows.microsoft.com/en-us/windows-vista/remove-icons-from-the-notification-area-system-tray


We have one more left over from Speedypro to remove.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

 

Re: Disk Antivirus Professional- two programs left in control path notification area

I'm not sure. I have never seen this before. Can you attach a snapshot that shows exactly what you are seeing?