dll/dns error, freezing, windows sticking, slow internet

hi there,:wave

i am very new to this so i apolagise in advance for my lack of pc knowlidge:-o.

it was suggested after posting a thread in the malware section, and following all the read and run instructions, that i post here as i am still having these above mentioned issues.

i would greatly appreciate any advise as my pc at times has become almost inoperable.

thank-you kindly
jazzyferg:confused

 

o.k. can you elaborate on exactly what is going on?

 

hi,
when i try to open sites i get a res://ieframe.
dll/dns error, sometimes if i refresh a few times it will work sometimes it wont.

the pc will sometimes freeze, i can move the mouse but cant click on anything not even to restart.

and sometimes when i open a window for something it gets stuck and wont go away??

also i am having trouble trying to download stuff it keeps stopping even though i am still conected to the internet.
thanks

 

O.k. Here is something to try first.

Goto Start/run type in "cmd" with no quotes and hit o.k. Once you do this at the prompt type "ipconfig /flushdns" without quotes. Try accessing the sites again.

If that doesn't work try the following:


Start, Run, CMD to open a command prompt:

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reboot the machine.


If that doesn't work, then I would create a new user profile in the user accounts section and then login to windows with that user account and see if the problem persists. If not, then that is your problem.

 

thank-you

i did that and so far so good. but just thought i would let you know when i did the second thing you suggested it came up with a warning, unable to access etc
:wave

 

still no good,

this is the warning i get : could not obtainhost information from machine. some commands may not be available
class not registered:confused

thanks again

 

still having all sorts of problems with windows, freezing, trying to perform online scans, downloading etc etc
anyone got any advise? thanks.
i have tried doing everything mentioned above. some of them wont work.

oh also now i cant download adobe flash player either it wont install, have tried all the troublshooting suggestions on the site (even uninstall with revo uninstaller) but it still wont work???

and my pc no longer recognises my camera? and wont reinstall

 

ok thanks

how do i do that?:-o sorry

 

i don't think i have a router? is the modem the broadband usb? if so it is a huawei.

so sorry as i have said i'm very green with all this computer talk.

 

Jazzy,

I see that your Internet Explorer is running with a lot of add-ons and toolbars.

Go to start, All programs, accessories, system tooks, Internet Explorer,(no add-ons).

Does that run better?

Also, from a Command prompt, type
SFC /scannow
Note the space before the /.
You may be prompted for your install disk.
Results? :wave:wave

 

thanks!

i did the first step but have changed to firefox now so i don't know if that makes a difference?
when i try to do the second thing you mentioned it says that it is not recognized as an internal or external command, operable program or batch file.

i would just like to say that everyone has been very patient with me and a wonderful help:cloud9:highfive i really appreciate all of your help and advise.

i have found this to be the most helpful, useful site on the internet GREAT BIG THANK-YOU TO EVERYONE!:grouphug

 

ok thanks anyway