does anyone know what this means? and how can i fix it?

i just installed versacheck 2005 and when i tried to launch the software i recieved the following error:

access violation at address 0053bd7a in module 'vcheck.exe.' read off address 00000000

 

I don't know if you have already tried this, but THIS was all I could find.

P.S Have you tried to completely remove and reinstall it?

 

i have tried the uninstall and reinstall and that did not work. i have 2005 (that i just bought today) the update states that you can update within 2005 verison but i cant even log in cause i get this error message not sure what to do now?

 

Does it work in Safe Mode?

 

not sure i will try it now

 

nope it did not work.. can anyone help please...

 

cmozaeko,

You had a similar problem with an earlier version (2002) I think. What happened with that?

Could be a conflict with files or information from an earlier version, when you uninstall versacheck, do a search and make sure there are not any left-over files, and then try to install 2005.

Steve

 

i know, that one never resolved itself so i went out and bought 2005 version thinking it would not happen again. but it did now with a different #. what software can i use to make sure it is all uninstalled COMPLETELY?

 

anyone??? help! please

 

If you bought this program, your first call should be the company.

They should know their products and issues better than anyone.

Have you tried contacting them?

 

I agree, and if they have no solution, you could try uninstalling it all, run RegScrubXP , and CCleaner reboot and try the install again.

 

i have and i have gotten no response.... the want you to pay 35.00 for phone support on software that i bought last night.

 

They have to be kidding!

Personally, I wouldn't wear that. They have an obligation to provide software that works, and if they can't do that then you have rights.

Anyway, assuming you have tried completely uninstalling all remnants of any previous versions and reinstalled it, then go to the program files folder, right-click on it's executable, select Properties, then Compatibility Mode.

Try different combinations and see if that works.

Also, try checking the Event Log and System Information for any more details.

 

yep i am still waiting for a call back frome someone.

Also, try checking the Event Log and System Information for any more details.(i am not sure what to do)

Anyway, assuming you have tried completely uninstalling all remnants of any previous versions and reinstalled it, then go to the program files folder, right-click on it's executable, select Properties, then Compatibility Mode.

Try different combinations and see if that works. - that did not work



now what?

 

There really isn't much more I can add.

If you have completely removed any previous remnants and installed it and it still won't start, even in Safe Mode, then everything points to buggy software and/or poorly written code.

Unless someone else has experienced this or knows the solution, then I am out of ideas for now without having it here in front of me.

Event Log is in Control Panel, Administrative Tools, Event Viewer.

Click on Application and System. You can double-click on any relevant errors listed on the right-hand side.

System Information is under Start, All Programs, Accessories, System Tools.

Under Software Environment, check "Windows Error Reporting" for any relevant listings.

Also, try Dr Watson for some more info.

Go to Start, Run and type in drwtsn32 then O.K.

Look for the relevant listing then highlight it and click View.