Does BoClean take care of the CWS_NS3 Hijacker?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Larium, Sep 4, 2004.

  1. Larium

    Larium Private E-2

    Hi,

    The folks at Broadband seem to claim that their product, BoClean, can successfully detect and remove the CWS_NS3 Hijacker.

    Any truth to this?

    thanks ahead of time for any replies,

    Larium
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    As I said in your other thread:

    I have no idea if it works! I do not know anyone that has tried it and said that it worked. I have read some of those links on dslreports.com too. I'm not sure if it will work for all cases of the infection. You can be our beta tester. Give it a try and let us know. It is going to cost you about $40 to find out. I hope it works for you, but that would not convince me that it will work for everyone. The CWS infections are constantly evolving making it difficult to always have a one step fix.
     
  3. Larium

    Larium Private E-2

    Lol

    I am way to dumb to be anyone's beta tester. Im not throwing in the towel yet and I dont want to shell out 40 duckets. Those peeps over there that claim it works, at least in the thread that i was reading, helped make it so of course Im going to be a little skeptical. If they are as crooked as McAffee (which tried to charge me to remove their botched software from my comp!) I cant take anything they say too seriously.

    My comp has other issues as well, such as the 16 bit and svchost32 windows that keep popping up every 4 mins and 40 secs so Im wondering if it may be just easier to format and recover...reinstall. I did read the post here (or maybe it was at dslreports/ broadband) about when you should and shouldnt re-install.

    thanks for the reply,
    Larium
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You have two threads right now! You already started the other one for your problems. Why not stay there to complete the fixing of them? I thought you started this thread to discuss BoClean and CWS_NS3 (also known as HSA or Only the Best). That is why I did not delete or merge this into the other thread.
     
  5. Larium

    Larium Private E-2

    Im multitasking.

    Seriously though, I get your point and I appreciate the time and effort (and patience) you guys put into this site to help peeps for free.

    I am trying to resolve 2 issues at once....my hijacker/ homepage issues and my recurring 16 bit/ 32 svchost windows issue. I will stay focused in each thread.

    Thanks again,
    Larium
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    But the title of this current thread has nothing to do with that. And you are going to loose sight of the work we already started relating to the HSA hijack. You should go back to the other thread and post a HijackThis log attachment but only if you have followed the
    all the steps in this Sticky thread < READ ME FIRST: Basic Spyware, Trojan And Virus Removal >

    IMPORTANT: If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.
     
  7. Larium

    Larium Private E-2

    I have completed all of those steps (all day today) leading up to the Hijackthis process as its rather intimidating to a newb like me, especially in those instructions when you say step 7-9 (?) thing start to get tricky. Lol most of those steps are tricky as I cant tell the difference between hijacker lines and regular lines. However, I will print out those instructions, spend some time on them and post in the future as it looks like that maybe the last resort.

    The only step I didnt take was to use AboutBuster as I read in another of my threads from you or another expert here that that particular program would "probably" only fix it temporarily.

    Thanks,
    Larium
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Since you are intent on staying in this thread, I'm closing your other thread. The HijackThis tutorial does not have any steps. What are you talking about? Do you mean the Generic Solution thread?

    If you are talking about my Generic Solution thread, it makes use of About:Buster too. One of the keys to fixing this hijack is that once you get your HijackThis log you must stop opening and closing IE sessions and you must not reboot (unless told in the procedure). If you do not follow those key concepts you will cause the hijacker to mutate making it more difficult to fix.
     
  9. Larium

    Larium Private E-2


    Yes I am talking about your Generic Solution thread. I will study the Hijackthis tutorial and download the program (per their instructions) and completley go through the entire removal process again and post my log if need be.

    thanks,
    Larium
     
  10. Larium

    Larium Private E-2

    HSA.......Gone! but CWS_NS3 remains.....they are 2 separate parasites arent they?

    At least it looks that way after 4 reboots.

    Here's what I did:

    I followed the directions in your basic spyware removal thread up until the running of the Hijackthis part as I wasnt thrilled about running a program that was complex.

    However, your directions and the tutorial are fairly clear (as is the actual program) and I ended up having Hijackthis fix/ delete the blatantly obvious 5-6 lines in my log (R1, R0 lines with "about blank" in them and some others). I also was NOT doing this Hijackthis log in safe mode but I did close as many programs as I could.

    After I ran this I checked out my add/remove window and "Home Search Assistent" and "Shopping Wizzard" were gone.

    Nor am I getting a redirected homepage.

    Ad Aware and Spysweeper are still detecting CWS_NS3 however.

    BOClean doesnt work by the way for CWS_NS3

    Do the same removal steps that apply to HSA also apply to CWS?

    Thanks again for your extremely helpful site!
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  12. Larium

    Larium Private E-2

    Ok.

    Again I went thru the basic spyware, virus removal steps and cant get the Coolwebsearch remmnants off my comp.

    My homepage isnt getting redirected or anything and I cant notice any symptoms but Ad Aware does pick up Coolwebsearch when I scan for ADS.

    I have read the Hijackthis tutorial and have visited all the sites you mention for helping analyse Hijackthislogs and I did remove the about blank parasite but I have a few questions regarding a couple lines (02 and 04) in my hijackthis log.....

    02 line didnt come up in the search at Tony's Bho list. The line also has "(no name)" and "(file missing)".

    One particular 04 line I know is tainted because Norton Anti-virus alerts me about "suspect script" on startup and identifies this file as the culprit (but unfortunately Norton doesnt give me the option of removing it)

    Im not giving up on solving this problem as Im gaining progress and learning.

    What should I do next please?

    Thanks ahead of time for any replies
     
  13. Larium

    Larium Private E-2

    Well it seems I have finally rid my system of any Coolwebsearch crap that Ive been attacking for the past 4 days.....although Im crossing my fingers and will give it another 24 hours and a few more reboots and scans.

    Here's what I have done in the past few hours to seemingly make it disappear:

    Followed all the steps in the Basic removal of tojans, spyware, etc. thread posted by Mr Attitude.

    Followed all the steps in the HSA guide up until the part where you run Notepad.

    I basically just ran Hijackthis in safemode and normal mode (logs never changed), used the link to the website Major Attitude included in the Hijackthis tutorial called "website located here" (ULTRA HELPFULL), had the site identify everything for me, then ran Hijackthis again and fixed 6 out of 7 lines......R0,R1,02,04 lines were deleted but one 04 line couldnt be deleted (and by deleted I mean checking the box in Hijackthis and having the program fix it) That particular line that I cant delete says this in the log:

    04- Startup: system[1].exe.js

    That is also the same file name that Norton auto protect identifies when I boot but only allows me to "stop" the script but doesnt give me the option of removing it. Good news though is that it doesnt appear to be part of CWS as CWS hasnt shown up yet after a reboot and scans by Ad Aware and Spysweeper.

    Ill post again to update....any feedback on how I can remove the 04 line would be great.

    Thanks for getting me this far.

    Larium
     

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