Done the READ THIS FIRST...now what?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by edaw31, Aug 16, 2004.

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  1. edaw31

    edaw31 Private E-2

    I have been trying everything to see why my cable modem speed is so slow on my computer. I have WIndows XP on a new HP Media Center. My ISP says the connection and modem are running good speeds but my computer is causing me to have slow connection speeds. I have gone through all of the Spyware and VIrus initial steps listed on this site. I have Zonealarm installled but it is slow even when I shut that down. I have cleaned out my registry and hard drive. My computer itself is very quick, so I don't believe it is that. I used to run through a wireless router and now have a direct connection. Hopefully that is enough info for you guys to help me out. I am attaching my hijackthis logfile where should I start to try and fix this before I just reformat my whole computer. THanks in advance. Edaw31
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No HJT logs unless we ask for them and you cut off some very important info from the top anyway! And post (when we request them) as .txt files not .doc
     
  3. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Is there anything going on besides occasional slow connection speeds, because thats not so abnormal. Your computer often has to run through multiple hops to get where you want it to go, so there could be a lot of problems not relating to spyware and out of your control. No popups, redirected home pages?
     
  4. edaw31

    edaw31 Private E-2

    I posted something before without reading over everything and I belive it was you that told me to go over the initial steps listed on this site. So I did all of that and went through the hijackthis tutorial.. You said after that to repost my logfile. Im not sure how to do it as a txt file though..Im going to try to attach it as a txt now and see if it works.
     
  5. edaw31

    edaw31 Private E-2

    Major...No other problems that I can think of. I just moved from one apartment to another and am using the same provider and same computer and recently I have gotten much slower speeds when tested on toast.net and so forth. THe only difference between this setup and the other on is that I went from wireless router to directly connected. COuld it be that my computer is still setup for wireless or should the wireless be faster??
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are talking about this thread: http://forums.majorgeeks.com/showthread.php?t=39734

    Why did you start a new thread? This is a great way of confusing everyone as to what has been going on.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    WRONG! LOOK AT THE ORIGINAL THREAD.
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  9. edaw31

    edaw31 Private E-2

    Sorry for the posting errors. Is there anything anyone can add to possibly help me?
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Let's start by going back to the original thread (http://forums.majorgeeks.com/showthread.php?t=39754)

    and post results for what I gave you to do there in my message from 8/14/2004 at 21:24.
    Include the results for all steps and then add you current HJT log attachment.

    You can add any additional info you want from your post #1 down below (at 22:07) into the old thread too.

    To avoid confusion, I'm closing this current thread (the one you are reading right now). Continue working on this problem to its conclusion in the 39754 thread.
     
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