Hi I am really hoping someone out there can help. We had some spyware on our computer, and I downloaded a free thing to get rid of it. I did this, and suddenly our HP CD-Writer cd16f and our Pioneer DVD-Rom DVD-116 aren't working at all. When I go into devices, it shows them with yellow exclamation marks beside them, but another area says they are missing. A computer store told us to uninstall them and restart computer and Windows XP would find them itself. This did not work and it is driving us crazy!!! Does anyone know what we should do???