dvd&cdrw drive malfunction

Discussion in 'Hardware' started by thewanderer, Apr 3, 2005.

  1. thewanderer

    thewanderer Private E-2

    Any time i try to access a disc using a MicroAdvantage DVD/CDRW drive, I get the following error:

    "D:\ is not accessible.
    The reqest could not be performed because of an I/O device error."

    The drive is also not recognized in Nero.

    I have updated my IDE controller driver with VIA's appropriate driver (as suggested by a technican from the drive's company) and I'm still getting the same thing.

    I've also installed the latest firmware for the drive.

    The drive worked fine for the first couple months I had it, then after I manually ejected a cd with a paperclip, the drive started giving me this error and not working.

    So, I guess my question is, could I have accidentally rendered the drive unusable by the act of the manual ejection, or could it actually be a driver or software issue causing the problem?

    And does anyone have any ideas on how to get it working again?

    Thank you.
     
  2. Rikky

    Rikky Wile E. Coyote - One of a kind

  3. abekl

    abekl First Sergeant

    Check the ata cable in the back of the drive to make sure it's tight. If it's OK, it sounds like a hardware problem that ought to be covered under warranty with the manufacturer.
     
  4. ASUS

    ASUS MajorGeek

    Might be time to buy another, this one could be toast.
    In the device manager, any problems?
    Is the drive still under warrenty?

    But first I would remove the drive from the PC or aleast unplug IDE & power cable, then reboot the computer, then power off, reconnect IDE & power cable then boot, let windows reinstall and see.
    Might try another IDE cable.

    Could you have damaged the drive by manually opening, anything is possible.
     
  5. thewanderer

    thewanderer Private E-2

    Hi,
    Thanks for the feedback.

    I would like to try the method on that MS page, however the Device Manager page for my Secondary IDE Channel has no Advanced Settings tab, only an "Advance" tab instead. The Advance tab does not give me the option to change the Transfer Mode to PIO Only, as the article suggests that I should do. Is there another way I could switch to PIO Only mode? I'm really not sure what to make of the settings in the BIOS menu relating to this, but I'm thinking that's probably the way...

    All of the cables are secure.
    Under Device Manager, everything appears normal, to the extent that the device is listed and "...working properly." :)

    The warranty should be still in effect, I was just wondering if there exists some simple measure that could be taken on my end before resorting to that option, that is, if it's still viable...
     
  6. Insomniac

    Insomniac Billy Ray Cyrus #1 Fan

    Regardless of what the Micro$$oft page says, you shouldn't be using PIO mode.

    Only old hardware uses PIO mode.

    Just about anything made in the last 5+ years uses DMA mode.

    I would suggest you make sure you are using the latest compatible motherboard drivers, which will update the relevant controller drivers.
     

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