DVD Drive Won't Play DVD's

I have a D drive which is my DVD/CD player and I have a E drive which is my DVD/RW.

The D drive (dvd/cd player) plays cd's fine; however it won't recognize a DVD.

When I am in explorer, I click on the D drive and it says to insert a disk. I have gone into Device Mgr and uninstalled the drive, I have uninstalled the driver, reinstalled them, uninstalled power dvd and reinstalled it, installed the drivers with my dell disc's and nothing.

I have looked around here on posts from people that have the same problem and I try what people suggest but nothing works.

I am using XP by the way.

Here are my drives:

My D drive is the following:

Driver Description SAMSUNG DVD-ROM SD-616T
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File cdrom.inf

Optical Drive Properties:
Manufacturer Samsung
Device Type DVD-ROM
Speed 16x/48x

Device Manufacturer:
Company Name Samsung

My E drive is the following:

Driver Description _NEC DVD+RW ND-1100A
Driver Date 7/1/2001
Driver Version 5.1.2535.0
Driver Provider Microsoft
INF File cdrom.inf

Optical Drive Properties:
Manufacturer NEC
Device Type DVD+RW
Speed DVD:4x/2.4x/12x, CD:16x/10x/40x

Device Manufacturer:
Company Name NEC Corporation

I have read that people have had problems playing DVD's in there systems ever since the SP2 was installed on there pc's.

Any help would be greatly appreciated.

 

how old is the drive?

 

It's probably 2 years old or so. It's a Dell Dimension Desktop.

 

what program are you using to play dvd's. Power dvd etc.

 

did u pc come with win 98 and then u uprgaded to win xp?? is this when u started getting this problem?

 

I have always had XP on this computer

Power DVD came with the PC for the DVD player so that's what has been in there. I uninstalled Power DVD and tried to reinstall using the disk but the player still wouldn't work.