DVDRW drive not reading

I have an Optorite DD0405. Whenever I insert a disc, it doesn't recognize that there is a disc in there. Normally Windows would pop up saying please insert a valid disc into the drive when I double click on it, but when I do it, it opens the drive, but doesn't show any files. I can't play a disc that I place in there. It seems to be unresponsive, I don't even hear it start to spin the disc. I can open and close the drive by right clicking on it in windows, and the lights on it work, it just doesn't read the discs in there. For a while it was working just fine, but it has given up. I have e-mailed Optorite tech support, but still have not received an answer, and it has been over a week. I have also uninstalled, and reinstalled the driver with no success. I even changed the drive to master. Thanks for your help.

 

sorry, here's my computer specs.

 

Try the drive in another system. See if it has the same problem. The drive might need to be replaced.