email problem

I followed the basic steps to remove the about:blank virus from my computer. It worked successfully and also removed the only best pop up problem as well, however, my computer will not let me login to my email account or follow any links from my email (hotmail). I tried to create a new gmail account, and it wouldn't follow any of the links on the page. If anyone knows what's wrong and could help i would really appreciate it.

 

What OS are you using, 98SE, ME, XP? Are you updated on everything, and is it just email links you are having trouble with?

Steve

 

i'm running xp pro, and everything is up to date

 

and as far as i can tell, the only problem at the moment is logging into my email.

 

For a start try this,

Solution 1
Make sure your System Date and Time are correct.

Solution 2
Open IE
Click on Tools
Internet Options
On the General Tab
Click Delete Files in the "Temporary Internet Files" section
Click Delete all Offline Content
Click ok.

See if that helps. Do you have SP2?

Steve

 

My system time was off by 10 minutes, and i tried clearing the temporary internet files, but to no avail. I was unaware that there was a service pack 2

 

I would hold off the SP2 until you get more information, from here hopefully, just do a search, alot of helpful info here. you might be missing some files you need to access secure sites. I'm looking, wait for some other posts before you do anything.

Steve

 

Thank you so much for your help

 

I went through every step of the basic removal once, and all viruses, spyware, etc. were removed, i will try again today when i get out of work and see if anything new occurs. Thanks.