email problems

On my Dell Inspiron 5100 when I try to send email using Netscape 7.1 I get an error message as follows: An error occurred while sending mail. The mail server responded: you are not allowed to send mail to ***@charter.net. Please check the message recipients and try again.
There should not be any corruption because I just wiped the hard drive and re-installed the OS and all software. I am only experiencing the problem on this machine. I have several other computers including a new Inspiron 1501, a desktop that I built, and an older 400 MHz with an older version of Netscape on it and I am not having a problem on any of them. I have Googled the error message but have not had any success. I would appreciate it if someone would tell me where to start.

James Nail

 

Welcome to MGs

 

Thanks for the welcome. I have been enrolled for a while but never got my feet wet until now.

 

Thanks Halo, I have already done all of that. I am now searching information to see is there is a registry setting that I might have missed. If you have any information about that I would appreciate a reply. You can send me an email at <email>*removed<email> if you don't want to publish your reply.

Thanks

 

Welcome to MajorGeeks

 

Thanks, But neither worked. I agree with you that it seems like an outgoing server problem but I am using the same settings on three other computers and do not have a problem. The problem is only on this machine which, makes me wonder if it is not a hardware problem since I am using the same software on all machines. I thought about going to registry HKLM and compare the settings on two of my machines.

 

Hi Everybody,
I feel rather dumb but I finally found the problem. It was a loose screw at the keyboard. In my account settings I had put the wrong email address on my account. Thanks for the effort anyway.