Everything Is Slow

Discussion in 'Software' started by clixto, Jul 25, 2019.

  1. clixto

    clixto Specialist

    ASUS DRW-24F1ST 24X SATA DVD Writer Black

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    Acer G276HL Gbmid 27IN 6MS 1920X1080 FHD Widescreen LED Backlit Monitor DVI HDMI VGA VESA Speaker

    Samsung 860 EVO 2.5" SATA III 1TB Internal SSD (MZ-76E1T0B/AM)

    OS Win7 Ultimate

    Thank you in advance, I did a fresh install of win 7 64bit and have really installed much, but something is hogging it up and everything is slow. Internet browsing seems ok, just programs. Wondering if someone could help me sort this.
     
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  2. sexyandy81

    sexyandy81 MajorGeek

    Open command prompt with admin and run sfc /scannow.
     
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  3. clixto

    clixto Specialist

    I have to renag on my internet not being affected. I see waiting for cache when using chrome., so i uninstall chrome and installed IE. I reinstalled windows last night...did a lot of updates this morn, adobe, word, steam, team speak, some drivers from my mb cd, printer software, and windows security essentials so far. Also getting a lot of "Not responding" issues as well.

    Nothing found after running sfc scannow.
     

    Attached Files:

    Last edited: Jul 25, 2019
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  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Kaunssient, IE can not be uninstalled in Windows 7. You might disable it but it is still in your computer.
     
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  5. clixto

    clixto Specialist

    Okay. Is there any thing else I can do? I uninstalled chrome and installed firefox.
     
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  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    So why are you worrying about browsers when browsers are okay?

    Open Task Manager and post the top three things using CPU.

    Look at your startup programs and see if you can disable some things. (in the search/run box type config.sys and look at the startup tab)
     
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  7. clixto

    clixto Specialist

    It seems like IE, chrome, and Firefox are high in memory usage. That’s why I was switching around. As for my start up, I don’t have much. I just installed windows the other day. SHouldn't be slowing it down this much. Happens more when I have a a couple applications open and running steam, etc. Never had issues like this before.
     

    Attached Files:

    Last edited: Jul 27, 2019
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  8. clixto

    clixto Specialist

    This is the most I had running at the same time.
     

    Attached Files:

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  9. Eldon

    Eldon Major Geek Extraordinaire

    I counted 16 startup items.
    I currently have 2 (using a different modem) and tomorrow I'll be back to 4.
    Startup.jpg
     
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  10. sexyandy81

    sexyandy81 MajorGeek

    It looks like you have to many startup programs running go through them and untick the ones you don't want running at startup.
     
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  11. clixto

    clixto Specialist

    Okay, I'll stop them and see what happens.
     
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  12. clixto

    clixto Specialist

    I turned off everything except two. Still freezing up. I was running windows security essentials and tried to open firefox and it froze. I also noticed a lot of errors and warnings in event viewer.
     
  13. clixto

    clixto Specialist

    I turned off everything except two. Still freezing up. I was running windows essentials security and tried to open firefox and it froze. I also noticed a lot of errors and warnings in event viewer
     

    Attached Files:

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  14. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I never bother looking in event viewer. You'll always see things in there. The scammers have you open that to scare you because every computer user will have items in there.

    Why are you running a full scan in MS Security Essentials? I've always run a Quick scan. You just installed Windows the other day (your words) so surely you wouldn't be loaded with malware in under a week.

    FF is a resource hog. If you were running a full scan in MS Security Essentials, you should let it run and not try and do anything else.
     
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  15. clixto

    clixto Specialist

    Yeah I got freaked out lol. I'll perform a quick scan next time and not do anything else until it's done scanning. Is there a better free scanner without all the junkware or is it better to purchase? What do you suggest for an internet browser? Also would you advise I upgrade to win 10 and new MS word, since support is ending soon? Would basic or pro be better?
     
    Last edited: Jul 28, 2019
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  16. clixto

    clixto Specialist

    Also, which is best if purchasing Win 10? OEM vs retail and DVD vs USB. Where is the best place to purchase online? I noticed some reviews on amazon say the product key is not valid.
    Would me MB be compatible with Win 10?
     
    Last edited: Jul 28, 2019
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  17. clixto

    clixto Specialist

    How?
     
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  18. Mister Krinkle

    Mister Krinkle Private First Class

    How to clean-up junk files in Windows

    Part 1
    Right-click on your C: drive and select "Properties".
    Click on "Disk Cleanup".
    After the scan is done, click on "Clean up system files". Wait for the scan to finish.
    Select everything on the list.
    Click on "OK".

    Part 2
    Download Wise Disk Cleaner.
    Install it.
    Run it.
    Click on "Scan". Wait for it to finish.
    Click on "Clean".
     
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  19. clixto

    clixto Specialist

    Finished...will monitor
     
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  20. the mekanic

    the mekanic Major Mekanical Geek

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  21. clixto

    clixto Specialist

    Not yet, but I can.
     
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  22. clixto

    clixto Specialist

    Nothing found.
     
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  23. clixto

    clixto Specialist

    Any other ideas?
     
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  24. the mekanic

    the mekanic Major Mekanical Geek

    Full hardware diagnostics including MemTest.
     
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  25. Runpeople

    Runpeople Private E-2

    Cleaning up your browser's cache,sometimes,too much junk data can slow things down.
     
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  26. clixto

    clixto Specialist

    Thanks for the tip. I clean it weekly. It's a fairly fresh install. I'm still having non responding programs and browsers.
     
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  27. AtlBo

    AtlBo Major Geek Extraordinaire

    Have you tried booting into safe mode yet? This will help you almost 100% rule out hardware as part of this issue, because in safe mode Windows will only load its own stock drivers.

    The easiest way to get into safe mode, since you can boot into Windows, is Start->in the search bar type msconfig->start msconfig->Boot tab->Select "Safe boot" and "Network". Then reboot and the PC will go directly into safe mode. You should have the internet in safe mode with the Network option. Use the PC for awhile and verify that the issue is not occurring there. Once you are done, while still in safe mode, repeat the steps to open msconfig. Go back to the "Boot" tab and uncheck "Safe boot".

    Reboot to go back into normal Windows. Usually this issue is related to a startup, possibly a driver that is causing the slow downs. If you don't have the problem in safe mode, it's about 98% a guarantee that there is some kind of conflict or corruption from something that starts running during boot-time. Still could be hardware if, for example, a hard drive sector containing normal Windows files is failing.

    Running a chkdsk is what I would do next. Start->Computer->right click C:->Properties->Tools tab->Check disk for errors->Check both check boxes and click on Start and choose yes when prompted. Reboot to initiate the chkdsk...
     
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  28. clixto

    clixto Specialist

    I'll give a go tomorrow and report back..cheers
     
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  29. clixto

    clixto Specialist

    Safe mode worked fine...no freezing. I performed the chkdsk and nothing. It also takes a very long time for task manager to open when I try to stop the freezing.
     
  30. AtlBo

    AtlBo Major Geek Extraordinaire

    clixto:
    If you don't have a problem in Safe Mode, hardware should be fine. Are you familiar with Autoruns?

    https://www.majorgeeks.com/files/details/microsoft_autoruns.html

    Download and right click on the .exe and run it as Adminstrator. Go to Options->Scan options and put a check in the box and where it says "Submit Unknown Image". VirusTotal will scan unknown files while you wait if you check both boxes. It will tell you it's scanning. See if VirusTotal turns up anything strange.

    Your best bet is going to probably be to use autoruns to carefully shut down some/most startups. It sees things that msconfig doesn't see. Probably will need some screenshots on this end. Full screen Autoruns and make sure it's scrolled so the top entries are visible. Take a screenshot and include it in your next post...
     
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  31. _nullptr

    _nullptr Major Geeky Geek Geek

    After Autoruns has completed, go to File and save the log as a *.arn file. Then zip the log and attach to your post. Perusing the entire log will give us a comprehensive overview of everything running on your PC.
     
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  32. clixto

    clixto Specialist

    Hi AtlBo, no I am not familiar with the program. When I open options, verify code signatures is checked and virus total and submit are unchecked. Should I uncheck verify and just check off virus total and submit?
     
  33. clixto

    clixto Specialist

    Thanks nullptr...will do after the scan
     
  34. clixto

    clixto Specialist

    Attached is the scan. I unchecked the verify code signatures for this scan.
     

    Attached Files:

  35. AtlBo

    AtlBo Major Geek Extraordinaire

    Under Scan Options, check box in:

    1. Check VirusTotal.com

    You don't have to check the "Submit unknown images". You will still see the scores of the items on your system. If you want to upload unknown images to VirusTotal, put a check in this second box. Any files that aren't on VirusTotal already are uploaded and scanned. You should be able to see fairly well if there is potential malware, as the VirusTotal results show up in red font. If there is a question about something, click on the number in the VT column in Autoruns. That will open the page for more information about the file/process...
     
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  36. clixto

    clixto Specialist

    I'm not completely sure...Were you able to see the zip?
     
  37. AtlBo

    AtlBo Major Geek Extraordinaire

    No, sorry. I missed one of your replies. Was just referring to the Autoruns menus in the last one. I guess I would start about here:

    Start Ups.png

    Turn off all of them that weren't listed in msconfig when you turned disabled those (no need to turn those off again). The idea is to leave on processes that you know aren't causing the problem. Personally, I am not afraid to turn off Windows processes, but you don't want to cause yourself a boot problem. I would turn off the Windows Media Player entries. To go along with that Windows Mail, and anything IE. See if any of this helps.

    Below in autoruns there will be alot of context menus and eventually on down to drivers and so on. There is a section called Task Scheduler. Any of those that you didn't shut down from msconfig before are good ones to shut down. On past services, I see Adobe Type Manager, a Font service. That one should be OK to shut down. The services should many times be denied by shutting down whichever application starts the service. However, if all else fails you may want to try unchecking services that aren't MS.

    Idea is that finding a buggy program is not really a science. Just have to use instincts and avoid breaking the OS...
     
  38. clixto

    clixto Specialist

    Sorry, I'm not following as to where these are to be turned off. Is everything within the red box that was supposed to be turned off. Please advise.
     
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  39. AtlBo

    AtlBo Major Geek Extraordinaire

    Same as with the msconfig dialog. Uncheck the check box next to any entry in Autoruns that you would like to keep from starting/happening during boot. Reboot, and when the PC restarts, that activity won't happen. See if the problem is better after disabing some of the ones I suggested. If not, reopen Autoruns and re-enable the ones you disabled and go to plan B. Probably this would be a RAM memory test I guess. Don't want to go too crazy disabling things in Autoruns. When you reboot next all the startups that you re-enabled will start again. Whatever you do, don't go through the entire list of Autoruns turning things off. Stick to the ones in the post above first.

    Autoruns (from Microsoft btw) is great to keep around in Downloads or whatever. If you have a problem, you can, as simply as opening Autoruns, see every change that programs make during the boot cycle. The items in Autoruns cover startups, system alterations (deviations from a normal boot), and all other changes from default initiated during boot (there are plenty of default ones listed too, however).

    During a Safe Mode user session, much of what you see in Autoruns would not appear if you were to run the program during the S/M session. The safeboot path to Windows includes only certain specific things. In your case, Safe Mode helped you identify that your problem is likely software and not hardware. Not even 3rd party drivers are loaded during a Safe Mode boot in many cases. Many services are off that run during a normal boot. Unfortunately, your problem could be with an out of date or corrupted driver or service. That will make the problem more difficult to trace.

    Now you just have to track down what is causing the problems, knowing it's 90%+ going to be something installed on the system (software)...
     
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  40. clixto

    clixto Specialist

    Cheers thanks for explaining. Ok I'll turn the ones you suggested off and see. I didn't see Adobe Type Manager.
     
  41. Runpeople

    Runpeople Private E-2

    Okay,mind if I know how you cleared them?
     
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  42. AtlBo

    AtlBo Major Geek Extraordinaire

    I haven't ever gotten this far with this process, because it never has been an issue for me that got this far. I think the problem in Autoruns is that many/most of the entries have live handles in Windows, meaning the file can't be accessed to adjust its attributes. If you boot into safe mode you could probably turn more off, but I wouldn't go that far. Start with the installed applications that have created and/or are using a scheduled task. Turn those off in Autoruns. Then reboot.

    If you still have the problem, the next thing would be to disable services that are for an installed application. That's if you have to only. By these, I mean services associated with something you installed and other than security.

    It's not easy when this happens. Could be your graphics driver is corrupt, etc. The hard part about that is that the graphics driver installers are many times huge and complex these days and sound too. They're kind of hard to work with and it's hard to get rid of a driver when its uninstaller doesn't remove everything.

    Try what you can of the scheduled tasks in Autoruns that weren't turned off before in msconfig. Then start thinking about looking into disabling installed (by you) services and after that a RAM memory test...
     
    Last edited: Sep 10, 2019
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  43. clixto

    clixto Specialist

    I unchecked the ones suggested but I’m still having the same issue and I noticed yesterday that my comp would not turn off when I clicked shut down. I’ll look at the scheduled tasks in a bit and stop those as well.
     
  44. clixto

    clixto Specialist

    Same problem with scheduled non important tasks off. The completely freezes up including the mouse cursor. I’ll get the spinning wheel, then it takes a good 3 min before task manager opens. And occasionally I have receive an error message (pls see attached). When I click ok, everything goes back to normal until it happens again.
     

    Attached Files:

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  45. AtlBo

    AtlBo Major Geek Extraordinaire

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  46. clixto

    clixto Specialist

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  47. clixto

    clixto Specialist

  48. AtlBo

    AtlBo Major Geek Extraordinaire

    Yes, that looks like the best next plan of action for you, except you already ran sfc /scannow I believe. Wouldn't hurt to run it again if you would like. I think the Dism utility can be run in Windows 7 (not just Windows 10). Seems like I have used it before.

    Hate that this issue has gone this far without a solution. If dism and system maintenance troubleshooter don't expose the issue, probably means a driver is corrupted or maybe an installed service. Just have to try so many things to get to the point of updating/reinstalling drivers.

    Just for the record, you might want to test with a portable browser run from USB/Flash. Firefox portable from PortableApps.com is very fluid. You have reinstalled windows and still you are getting the slow downs. Hard to comprehend.

    Also, I assume Microsoft Security Essentials was on the PC before you reinstalled Windows. Wonder if one of your other programs gives it a hard time. You say the problem goes away in safe mode, and I believe security is off in safe mode. Might try uninstalling MSE to see what happens...
     
    Last edited: Sep 17, 2019
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  49. Eldon

    Eldon Major Geek Extraordinaire

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  50. clixto

    clixto Specialist

    Indeed it's frustrating, however, I really appreciate everyone for taking time out of their day to troubleshoot. I'll give this a try and report back.
     

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