explorer.exe application error

Hi there,
I m having aproblem with my computer...whenever i open any folders having video files,i get explorer.exe application error....the memory could not be read... & the folder exits ...My quick launch also goes away.
I have run all the 7 step test posted in READ & RUN IT FIRST before asking for support thread.....
I m attaching 3 logfiles now & i will attach 2 more logfiles in following post .
plz do help me.
With regards
Aiman

 

Hi there,
I m having aproblem with my computer...whenever i open any folders having video files,i get explorer.exe application error....the memory could not be read... & the folder exits ...My quick launch also goes away.
I have run all the 7 step test posted in READ & RUN IT FIRST before asking for support thread.....
I m attaching 2 more logfiles in this post .
plz do help me.
With regards
Aiman

 

Your logs look good to me so I do not think your issue it malware related.

Can you explain your problem in better detail?

 

Have you ran a SFC \scannow yet?

Nice nickname btw BJ lol