Explorer-EXE

Help please, when i switch on my pc it goes through the boot up sequence then it says "startin windows" i get to the log on screen and i log on to get an error message "EXPLORER.EXE - Application Error. The application failed to initialize properly (0x0000005). Click on OK to terminate the application. This message appears twice, then i get a blank desk top with no icons, taskbar, egg timer etc, just the mouse arrow. I have tried starting in safe mode and the same appears, i have also tried " last configuration that worked" and still no go. Please help i have no pcs left :'( (post from nickson2)

 

I found some interesting reading at http://www.hardwareanalysis.com/content/topic/17796/ This seems to be the same problem your having. Most that are having trouble seem to have downloaded a corrupt video file. Not sure if the article will help, but it's worth a shot.

 

I havent downloaded any video/music files etc, just zone alarm and avast

 

Unfortunately not, even tried in safe mode but still no go.....i hit ctrl alt & delete and noticed loads of stuff under the process tab.

 

i take it i hit ctrl alt & delete, find explorer.exe and click end process then how do i do the next bit. Im nickson2 on ronnie computer cos mines at home and i cant get anything but an empty desktop

 

Have a look at: http://support.microsoft.com/default.aspx?scid=kb;en-us;217134 to see if it relates to your problem. You don't state which OS you have.

 

i have xp pro

 

providing i ignore and dont close off the explorer.exe error boxes that appear i can find it in processes and click on end task. Then? sorry if i sound a bit thick but i am trying my best, i want to learn and need a bit of patience. Thanx for helping.

 

it takes it out of the task manager, but the error box remains on screen till its closed off by little cross or ok. the blank desktop remains

 

Thanx xflat, for all your help...looks like were stuck tho....i dont have my xp cd, so i will have to try and get hold of one and try the next step in your advice.

 

Looks as though you are going through these steps and got as far as repair: http://support.microsoft.com/default.aspx?scid=kb;en-us;308041

There is also a Windows XP Startup Troubleshooter that you could use.

 

will follow xflat last post then proceed to the link above if still no joy.
Will keep you informed.

 

Hi xflat, sorry if i caused confusion before, it was me nickson2 posting threads on my dads pc using his sign in name (ronnie) cos i couldnt get anything on my pc....anyway decided to try and type sfc /scannow in the task manager and it did summat cos after i rebooted it worked, think it must have had something to do with AVAST and ZONE ALARM, on reboot i proceeded to delete both of these programs then reinstall them, all seems well at the moment. Thanks

 

Maxwell, Just wanted to say thanks for the help earlier, under the threads posted under majorgeek ronnie, it was me (nickson2) using his pc cos mine had major probs, all seem to be sorted now... will keep you posted.