Explorer problems

Discussion in 'Hardware' started by Oletazgal, Mar 1, 2009.

  1. Oletazgal

    Oletazgal Private E-2


    I am having an error message and Explorer shuts down. Help please!
     
  2. buggabear

    buggabear MajorGeek

    you need to give us the error message
    also what OS are you using
     
  3. Oletazgal

    Oletazgal Private E-2

    The message is "file:///c:program % files/sysguarder/warning warnpage.html make sure the path or Internet address is correct. I use Embarq.
     
  4. buggabear

    buggabear MajorGeek

    OS = Operating System
     
  5. buggabear

    buggabear MajorGeek

    Read and Run Me First

    I checked part of your error message and it's telling me it may be spyware related. I'm not 100% sure yet.
    What virus protection are you using and do you have a anti malware program that may be running, this could explain the message.
     
  6. Oletazgal

    Oletazgal Private E-2

    Oh, Buggabear, I am know little about computers. I have a Dell Desktop Windows XP. Is this what you are asking? Please forgive my stupidity.
     
  7. Oletazgal

    Oletazgal Private E-2

    Thanks for the help.
     
  8. buggabear

    buggabear MajorGeek

    You are not stupid it's just most people don't what to post thats why I asked specific questions.
    Are you using anti virus software and or anti spyware software.
     
  9. Oletazgal

    Oletazgal Private E-2

    I don't have up to date antivirus. I have Avast installed, but it is out dated. I can't remove it from my control panel.
     
  10. buggabear

    buggabear MajorGeek

    No I don't want you to remove it, I was just checking to see if that message could have come from a anti malware program you may have had on your computer. I would run the read and run me first link and post the logs in the Malware section when you are done, so the malware people can take a look at it. Once you have a clean bill of health and you continue to get that message post back here and someone may be able to help you with the error message you keep getting.
     

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