External Seagate Hard Drive not responding

PaBloAust · Mar 7, 2014

Hello there. I'm running xp pro and have a 2tb seagate external hd that has worked without a fault for a couple of years until i was transfering a file to another seagate ext hd when it froze in the middle of the transfer.
Now when i plug it into any usb port, the 'autoplay' pops up and continues to search and not find any files except the first folder and cannot find any files. Even when i click cancel it will say 'cancelling' but will not stop till i unplug it.
As soon as i unplug it the action box pops up with some weird icons beside the usual headings.
Also I can plug the HD into my tv and access the files, fine.
If someone can please help me i would be forever greatful as my lifes music library is hiding in there and i shrivell up and die without my beats? Please help, please:confused

DavidGP · Mar 8, 2014

HI

Its possible that the USB drive lette or recognition is amiss with Windows, this can happen when the portable device is plugged into other devices. So best 1st test is to delete the USB driver reference for this device on your PC and recreate.

To do this, open device manager and then the Universal Serial Bus Controller branch and then note the list, then plug in your device and not the change, it may say Mass Storage Device and right click and uninstall this device, then unplug and replug in your Ex HDD and the drive should reload the driver again and be accessable

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External Seagate Hard Drive not responding

PaBloAust Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member