FaceBook question

kimy_smurf · Nov 3, 2010

good day...

i have problem load facebook and you tube. Tried to load from firefox, IE, Google chrome but it just won't load. Helppppp!!!

DavidGP · Nov 6, 2010

Hi

What Windows version and Service Pack are you using?

What version of IE and Firefox?

What security programs do you have installed, please name them all like Antivirus, Firewall and AntiMalware etc?

Do you get any error messages when trying to load Facebook or Youtube? if so what are they in full.

The best option to start with is to clear your temps and cookies and use CCleaner for this, then follow the below and uninstall Adobe Flash and Sun Java, then reload them.

I would even though you have latest version installed do a bit of a clean install of the Flash plugin and download the cleaner tool from Adobe HERE and run.

Do same for Java Runtime and run this tool called JavaRA to remove old Java versions.

Then run CCleaner and its Cleaner and Registry tool (run the registry one until nothing shows for removal, do save the registry when it prompts you) then double check in

If 64bit Windows
C:\Windows\SysWOW64\Macromed and delete Macromed folder

If 32bit Windows
C:\WINDOWS\system32\Macromed and again delete the folder

if 64bit, then check both areas, just in case.

Then download and install latest Adobe version HERE (do on the Majorgeeks download page click the Firefox, Safari and Opera users need this version link and install) also update Shockwave HERE

and Java HERE
Click to expand...

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FaceBook question

kimy_smurf Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member