Failed to query TCP/IP settings of the connection. Cannot proceed.

Discussion in 'Hardware' started by MGriff, Jun 6, 2012.

  1. MGriff

    MGriff Private E-2

    I guess the best thing to do is give you a short summary of the situation. My daughter is finally old enough to have her own computer, so I took my old desktop (the one that I was using about a year and a half ago) out of the closet and set it up in her room. When I tried to add her to the network it didn't work. I hooked the cable to the port in the back of the tower, and hooked the other end into the router, and nothing happened. I tried hooking it into the network by putting in the network name as it told me to do on the Windows website, nothing happened. Finally I tried to use the Repair button, and it tells me "Failed to query TCP/IP setting of the connection. Cannot proceed." So that didn't work either. It says that it's connected on her computer, but it also shows that nothing has been sent or received. I don't understand. I'm not good with a lot of the technological terms when it comes to computers, so a solution that works and is given in computer dumb terms is what I'm looking for. Please help! :banghead
     
  2. LordOlives

    LordOlives Private First Class

    What version of Windows is the old desktop running?
    - you can check them by right-clicking on my computer and selecting properties.

    The first thing I would do is to check the network card itself on the computer. There should be two lights, I think this kind of varies from network card to network card but sometimes one of those lights is a data link connection (meaning your computer is connected to a router or switch on the other end of the network cable) you could check to see if there are any lights (solid or blinking).

    The second thing I would check is your network adapter settings, it may not be configured to obtain an ip address automatically.
    (this requires the router to be configured as a DHCP server which is typically the default setting for most routers.)

    [Windows XP]
    - Start > Control Panel or Start > Settings > Control Panel
    - Network and Internet Connections or Network Connections
    - Network Connections (only if Network and Internet Connections was used in the last step)
    - You should see a network adapter typically called "Local Area Network". Right-click on the network adapter and select properties.
    - In the list of items you should see one called "Internet Protocol (TCP/IP)" select it and then click the properties button.
    - Ensure Obtain an Ip address automatically is selected and that Obtain DNS server address automatically is also selected.
    - Click OK then click OK again (one for each window)

    [Windows 7]
    - Start > Control Panel
    - "View network status and tasks" under Network and Internet
    - Change adapter settings (left hand side near the top of the window)
    - You should see a network adapter typically called "Local Area Network". Right-click on the network adapter and select properties.
    - In the list of items you should see one called "Internet Protocol Version 4 (TCP/IPv4)" select it and then click the properties button.
    - Ensure Obtain an Ip address automatically is selected and that Obtain DNS server address automatically is also selected.
    - Click OK then click OK again (one for each window)

    If you had to make changes then then you can try to renew your ip address the easiest way would be to right-click on the network adapter "Local Area Network" and select "disable" then right-click on it again and select "enable".

    The network name for windows will not have any effect on your connection to the router, but if you are trying to share files between other computers that are also connected to the same router then they all need to have the same network name.

    Sometimes you are able to connect to the router but the router is not connected to the internet, sometimes windows reports this as limited connectivity meaning you can access other computers on your network but not on the internet.
     
  3. MGriff

    MGriff Private E-2

    A friend wound up helping me out and it turned out that someone that had previously owned the computer had replaced the ethernet adapter with a firewire adapter. It's all been taken care of.
     

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