Fairly New (6 Months) Pc Slowing, And Pausing

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by kerryh_r, May 21, 2020.

  1. kerryh_r

    kerryh_r Private E-2

    Hi

    be grateful if you could take a look at my logs.
    Pc is relatively new, and I try and keep it running smoothly by running CCleaner, and Auslogics Boostspeed once in a while, but I notice some of your recommended tools are highlightoing the latter.
    It seems to have got a little slower, and occasionally locks up

    Spec is AMD Ryzen 5 2400G with Radeon vega Grapghics 3.6Ghz
    32GB DDR4 Ram, Windows 10, 64bit OS
    Avast Premium virus software
    Have Citrix Indirect display adsaptor installed for home office, but generally turn Citrix off when not using for work
    Used by 2 people

    Many thanks
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs. A slow computer can be caused by numerous different issues. I suggest you post in the software forum for further assistance.

    aSince you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    3. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    6. After doing the above, you should work thru the below link:
     
  3. kerryh_r

    kerryh_r Private E-2

    Thanks Tim
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome.....good luck. :)
     

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