filter too tight?

My laptop and desktop are both win xp sp3 and the settings are identical. I have a wireless router.
Ie spell shows up under tools on the lap but only with a right click on the desktop. I do not consider this a problem but it is an inconsistency.

Same with Snapfish photo program - laptop will upload photos but desktop will not.
Does anyone have an idea why similar machines cause these problems with these two programs and how to perhaps loosen a filter.
McAfee is set the same with both and I have no other programs to interfere.