Firefox won't open

Discussion in 'Software' started by Mz Lala, Nov 22, 2009.

  1. Mz Lala

    Mz Lala Private E-2

    Hello, nothing happens when I click on my firefox icon, can you please tell me how you fixed yours. thank you
     
  2. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    Hi. I have moved your post to it's own thread. It's always better to start your own.

    You will have to be specific. What operating system (XP, Vista, etc.)? Does it happen with other browsers (Internet Explorer)? Have you tried reinstalling Firefox?
     
  3. LI_Geek_95

    LI_Geek_95 Post-and-Run Geek

    Could you please right click the icon and click properties and tell me what it said?
    Thanks! ^_^
     
  4. Mz Lala

    Mz Lala Private E-2

    I have XP, I haven't tries reinstalling it yet because I don't want to lose my bookmarks, i have so many!
     
  5. Mz Lala

    Mz Lala Private E-2

    Properties: In the target window it says "C:\Program Files\Mozilla Firefox\firefox.exe"
     
  6. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    You will not lose your bookmarks. They are stored in a seperate folder. Download the newest version from Firefox's website. You should also install CCleaner. Go into your Add/Remove Programs in your Control Panel. Uninstall Firefox. Run CCleaner in it's default mode. Install Firefox. It will install it with your bookmarks.
     
  7. LI_Geek_95

    LI_Geek_95 Post-and-Run Geek

    And if it asks you if you want to remove your bookmarks, say no.
     
  8. Mz Lala

    Mz Lala Private E-2

    Oh really? so I can delete this fire fox and install the newer version, and just restore my book marks?
    I found a book mark folder, but nothing happens when you click on it, so do you think it will work once I install the newer version?
    Should I save that bookmarks backup folder somewhere else too, before deleting firefox, incase that file gets deleted too?
     
  9. Mz Lala

    Mz Lala Private E-2

    Oh ok, thank you guys! you saved my life!! =D
     
  10. LI_Geek_95

    LI_Geek_95 Post-and-Run Geek

    EDIT:
    Ok so it worked?
     
  11. Mz Lala

    Mz Lala Private E-2

    I'm too scared to try it but I will soon lol
     
  12. LI_Geek_95

    LI_Geek_95 Post-and-Run Geek

    Lol. Best of luck to you
    **cough hit thanks cough cough** ;):-D:-D:-D:-D
    But anyway, welcome to MG and please stay active!
     
  13. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member


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