Firewall help

Discussion in 'Hardware' started by taskwon, Mar 11, 2005.

  1. taskwon

    taskwon Private E-2

    Hello everyone,

    One of my co-owrkers just installed a firewall to a school location. I get Internet access and everything seemed to work for a while. On Friday the school APC- UPS 700 went down bringing down the network. Since then the school cannot access www.aol.com. They are also having trouble with hotmail.com and unitedstreaming.com AOL does not come up at all it gives us an error message that states the following:

    Not Found

    The requested URL was not found on this server.

    AOLserver/3.4.2 on http://www.aol.com


    I have checked the firewall a million times and there are no settings restricting this site.

    As for hotmail and US (unitedstreaming.com), the sites come in but when you enter your username and password it gives us a page that states the following:
    The page cannot be found
    The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
    --------------------------------------------------------------------------------

    Please try the following:

    Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.
    If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
    Click the Back button to try another link.
    HTTP Error 404 - File or directory not found.
    Internet Information Services (IIS)

    --------------------------------------------------------------------------------

    Technical Information (for support personnel)

    Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404.
    Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Common Administrative Tasks, and About Custom Error Messages.

    Can anyone help me? I have rebooted the router, the firewall, the proxy server, but nothing has worked. Thanks for your time.

    Sincerely, :(
    Taskwon
     
  2. RickM

    RickM Private First Class

    First thing to try would be bypassing the firewall and mae sure thats the issue. If you have access then It certainly has to be a setting of some sort in the firewall. I would reset the firewall to its default settings and reconfigure it from scratch, there may be a setting that you are no aware of.
     

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