FlashMX 2004 Crashes on Launch

Discussion in 'Software' started by Milliemac, Apr 23, 2005.

  1. Milliemac

    Milliemac Private E-2

    I downloaded and installed FlashMX 2004. I am running XP with complete SP2, 2.63 mhz, P4, 1 gig ddr ram. When I open Flash, it crashes, every time. I shut down all unnessary apps, closed my internet connection, disabled my Norton. I am at a complete loss as to why this keeps crashing. I have uninstalled it and cleaned up the registry and reinstalled it.

    I am going to purchase StudioMX Pro, but I need this issue resolved first.

    Thanks for your help :(
     
  2. Anon-068c403e2d

    Anon-068c403e2d Anonymized

    Is the macromedia licensing service running?
    Is there any error message when it crashes?
    (eg.instruction could not be read,illegal operation etc.)
     
  3. Milliemac

    Milliemac Private E-2

    Is the macromedia licensing service running?
    I checked in the task manager and did not find flash.exe, as the Website suggests. Is that the file you mean?

    The error splash screen message is:

    Flash MX 2004 has encountered a problem and needs to close. We are sorry for the inconvenience.

    The Error Signature is as follows:
    AppName: flash.exe AppVer: 7.2.0.581 ModName: kernel32.dll
    ModVer: 5.1.2600.2180 Offset: 0001eb33

    I attached the Technical information text file for you to review.

    This is all I know. It happens over and over again and I just don't know how to fix it. Are there any diagnostic and repair programs out there that can diagnose and fix this?

    Thanks for your help.
     

    Attached Files:

  4. Anon-068c403e2d

    Anon-068c403e2d Anonymized

    Try control panel>administrative tools>services
    check for macromedia services and make sure it is automatic.

    If that doesnt work try reinstalling.
     

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