For the love of God USB hell

Discussion in 'Hardware' started by greengeek, Jul 22, 2005.

  1. greengeek

    greengeek Private E-2

    Hi,

    I installed ( or tried to install) a camera onto my comp..... its running Windows 2000. Since then anything else I try to plug into my USB ports has stopped working such as my modem and webcam.
    I have uninstalled the camera and still nothing else works.
    I called a tech helpline but the only thing they seem to be good at is contradicting each other!. One told me that I could download more drivers at usbman.com and another told me that it was pointless doing that, the camera had corrupted the USB ports and I needed to take it to the doctor. Is there anything I can do myself to correct this?
    I have checked that the usb ports are working in device manager and have unistalled and reinstalled the modem and still no luck. Bloody camera grrrrr.
     
  2. ~Pyrate~

    ~Pyrate~ MajorGeek

    what software did you use to install your camera? I've never used anything but the default windows drivers for devices like that
     
  3. greengeek

    greengeek Private E-2

    Thanks for replying.
    I used erm a disc called SOFTWARE 42361. It has a windows thing on the side saying WINDOWS 98SE/ME/2000/XP.
    The camera is a by those well known camera makers TEVION *cough*
     
  4. theefool

    theefool Geekified

    What version of 2000 do you have? As in, what service pack level?
     
  5. greengeek

    greengeek Private E-2

    I have no idea what that means?
    Windows professional 2000?
     
  6. theefool

    theefool Geekified

    Click, start, then run, the type in: winver (press enter)

    This should tell you what OS you have. My main point is finding out what service pack you have. If you don't have a service pack installed, then you are going to need to install service pack 4 for windows 2000.

    Express version: http://download.microsoft.com/download/B/1/A/B1A2A4DF-CC8E-454B-AD9F-378143D77AEB/SP4Express_EN.exe
    Network version: http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE

    Or just go to windows update and get it.
     
  7. greengeek

    greengeek Private E-2

    Thanks.
    I~'m away for the weekend now, will try when I get home tomorrow.
     
  8. greengeek

    greengeek Private E-2

    I have service pack 4 now.
    Should the usb ports work now or do I need to do something else?
    Thanks
     
  9. theefool

    theefool Geekified

    Did you just now install service pack4, or have you always had service pack 4?
     
  10. greengeek

    greengeek Private E-2

    I just installed it
     
  11. greengeek

    greengeek Private E-2

    Should the usb ports work now or do I need to do something else?
    Thanks
     

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