Friends Computer Very Slow

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by volz, Dec 9, 2020.

  1. volz

    volz Private E-2

    Ran the Malware removal guide. The link to the instructions for Malware Bytes did not work. Log files attached
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The link worked for me.

    Please had ADW remove these items:
    ***** [ Registry ] *****

    PUP.Adware.Heuristic HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{57721C3B-C041-450C-B2F7-05E12CFF21CF}
    PUP.Adware.Heuristic HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Start WinZip Driver Updater for LannyKilgore-HP@Lanny Kilgore(logon)

    Then run one more scan for me:
    Please go here > https://www.zemana.com/Download
    their program is no longer free, but you can use the demo version for this cleaning.

    It auto updates, and you click scan. After it's finished, click on the icon that looks like Cell phone strength bars. High-light the report (by date log was produced) and click on the "Open Report" icon. (looks like a folder). That notepad.txt can then be copied/pasted into another .txt doc and saved. Upload that, please.
     
  3. volz

    volz Private E-2

    Done, file attched
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I didn't find any malware on your computer....so I would suggest you post in the software forum as a slow computer can have numerous reasons.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    3. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    6. After doing the above, you should work thru the below link:
     

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