Frozen AIM and # in the address bar

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by heltrskelter, Nov 17, 2004.

  1. heltrskelter

    heltrskelter Private E-2

    To be totally honest I'm not sure I have a spyware problem, but seeing as I'm about 99% certain that is the case I thought this was the appropriate place to log my problem...
    Several weeks ago two strange things began to happen to my computer. First I noticed that when I typed an address into the address bar of internet explorer (i.e. 'yahoo.com') I was given a message that read 'Cannot find page #yahoo.com'. The pound sign was somehow magically appearing before any address I typed in! I did notice that if I typed in 'www.' before the address (i.e. www.yahoo.com) that the problem was alleviated. Thus, except for the minor annoyance, I was too worried; BUT sites like chat.yahoo.com are not preceded by a www. and I cannot reach them whatsoever, which is a problem. I haver since upgraded to a more recent version of internet explorer and I no longer recieve the # message, but instead I'm simply directed to an error page. Very frustrating.
    Second (although I'm 99% these two problems started almost simultaneously), my AIM freezes up every time I open a IM box. I went to the AOL site and located a page that dealt specifically with this. It asked if in my Add/Remove Programs there were one or more of the following three programs: Home Search Assistant, Search Extender, and Shopping Wizard. I check and lo and behold all three were there! Problem solved, I thought, but no- they were un-uninstallable! AOL recommended I download Ad-Aware, so I did; I ran it, it found 337 dangerous or questionable items in my computer. I removed them all and the three aforementioned programs did indeed appear to be gone. Yet AIM still had the same problem. Later I checked and the three programs were back! I've run Ad-Aware a number of times now and each time it locates 100+ dangerous or questionable items, and each time the three programs disappear and then soon reappear, and NEITHER of my problems (the # in Internet Explorer and the freezing of AIM) have stopped.
    I have also run several scans with Symantec's most recent version and they found nothing, so I assume it is not viral.
    Any help offered would be greatly appreciated.
    Dan Shattuck
     
  2. heltrskelter

    heltrskelter Private E-2

    Very sorry. Went through all of the steps in the READ THIS FIRST thread and all my problems are gone....
     

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