Generic PUP .z

The other day, I ran a scan of my computer with McAfee, and it detected a Generic PUP .z file on my computer. I ran MalwareBytes following this, and it detected the file and deleted it. However, when I turn my computer off and back on, the Generic PUP .z returns. How do I permanently get rid of it? Thanks,

joe

 

Here is the log from the MalwareBytes scan

 

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Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

• READ & RUN ME FIRST. Malware Removal Guide

• If something does not run, write down the info to explain to us later but keep on going.

• Do not assume that because one step does not work that they all will not.

Notes:

1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

 

I followed the entire procedure, and none of the scanning programs that I downloaded found anything. However, when I finished and ran a Complete System Scan on McAfee, it still finds a Generic PUP .z file on my computer. Attached are all the logs from the scans

 

Here is the MalwareBytes log also

 

You're logs are clean! The message you're getting from McAfee is more than likely a false positive. Can you tell me exactly what it's flagging?

You can run the below if you like, it will remove some unecessary entries.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

Again, make sure ALL browser windows are closed when you click FIX.

 

McAfee says that it detects...

Detection Type: Potentially Unwanted Program
Detection Name: Generic PUP .z
File Name: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3UCB2J6\upgrade[1].cab

McAfee allows me to remove it, but every time I restart my computer and run the scan again, the same Generic PUP .z appears.

 

Give the below a try to cleanup the temp/junk files.

 

I should do that even though I'm running Vista on my computer?

 

Ah, I wasn't paying attention.:-D

Download, Install & Run CCleaner Slim (No Toolbar) 2.13.720

 

I downloaded CCleaner and ran both the Cleaner and the Registry functions, but neither of them deleted the file. When I scan with McAfee after I reboot my computer it still detects a Generic PUP .z, which makes me think that the infected file is somehow attached to my boot sequence/boot menu