Glitchy computer, start-up issues, BSOD

Discussion in 'Software' started by cheekbones3, Aug 26, 2009.

  1. cheekbones3

    cheekbones3 Private E-2

    Hi there,

    I've been trying to diagnose problems with my comp for a while. There are a few conflicting things going on, nothing too obvious, nothing too regularly, but enough to annoy me!

    The main problem is a BSOD while I'm playing Civ IV. This happened both before and after I upgraded my video card, and as far as I can tell, I've updated the drivers for this too, although you may be able to disabuse me of this notion.

    After I restart, the screen is very glitchy with vertical broken lines, and the start-up finishes not with a desktop, but with a screen full of monochrome blocks somewhat like a test card. I've bypassed this problem by either restarting with last-known good config (which sometimes works), or most recently by rolling the system back to the previous day.

    Secondly, I've half a mind that I may have some malware in the background, partly due to friends receiving MSN Messenger spam from me (although not when I'm online), and I recently was unable to run and uninstall Ad-Aware, although I solved this problem today with a reinstall.

    System details:

    Windows XP Home Edition Service Pack 3 (build 2600)
    2.15 gigahertz AMD Athlon XP
    128 kilobyte primary memory cache
    256 kilobyte secondary memory cache

    Board: nVidia-nForce
    Bus Clock: 166 megahertz
    BIOS: Phoenix Technologies, LTD 6.00 PG 09/24/2003

    NVIDIA GeForce4 MX Integrated GPU

    Also, I think I've isolated the source of the most recent crash, and the event log says:

    "Driver detected an internal error in its data structures for ."

    and

    "0000: 00000000 00580001 00000000 c0040004
    0010: 00000000 c0000018 00000000 00000000
    0020: 00000000 00000000"

    The source was "nvidesm".

    Your help would be appreciated.

    Thanks :yum
     
  2. cheekbones3

    cheekbones3 Private E-2

    I just checked, and it appears my drivers are all up to date. Does this imply a hard drive error?
     
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    The nvidesm is a component of the nForce chip on your mainboard.
    From reading some threads, people replaced the NVidea IDE controller driver with the one in windows and the garbled screen and slower boot times disappeared.
    It might be worth a try.
     
  4. cheekbones3

    cheekbones3 Private E-2

    Thanks for the advice. How would I go about doing this?

    I'll have a go later when I finish work.
     
  5. cheekbones3

    cheekbones3 Private E-2

    Okay, I've changed the driver as suggested with no problem, and I then reinstalled Civ IV to check whether the glitches still existed, and oh gods, they certainly do. I set a system restore point before the installation, but rolling back to that doesn't seem to have helped.

    Right now, I'm running in safe mode. I can't seem to get Windows to start normally, I don't know what to do next. Help! :cry
     
  6. cheekbones3

    cheekbones3 Private E-2

    Okay, latest situation is that after running in safe mode for a while, I managed to schedule a chkdsk run on the next restart, and for whatever reason, the computer restarted without glitches on that occasion. The run took two hours, and the computer booted normally after that. There was no report waiting for me when I awoke this morning.

    Would running a computer for a while in safe mode give it a chance to "get past" the glitches as it were?

    Does this sound like anything any of you have experienced before, and if so, what do you think the problem is?
     
  7. cheekbones3

    cheekbones3 Private E-2

    Latest news is that my computer won't run in anything but safe mode, and I can't get online in safe mode either for some reason where I could before.

    Is this a problem that is defeating everybody? I'm out of ideas, and I'm not getting any clues from here either, but I would greatly appreciate some more advice.

    Thanks.
     
  8. cheekbones3

    cheekbones3 Private E-2

    Well, it looks like my hard drive is stuffed. If anyone has advice on what to do now, that would be nice, but I don't feel loved enough :(
     
  9. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Truthfully, it is hard to tell if you have a hardware problem, a software problem or both hardware and software problems.

    If you have a Window disk, you could try a repair install of windows.
    http://michaelstevenstech.com/XPrepairinstall.htm

    If you don't have a windows disk, I think you can use someone else's provided it is the same flavor. Don't try and use a Home disk if you are running Pro and don't try to use a Pro disk if you are running Home.
     
  10. cheekbones3

    cheekbones3 Private E-2

    Thanks for looking in. I've currently dismantled the tower, so I'll see if it runs any better while in the fresh air. Otherwise, I have offers from friends of replacements, so hopefully I'll get something sorted soon enough!
     

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