Going mad. Please help

Is this related to your other post: http://forums.majorgeeks.com/showthread.php?t=46545

 

Okay! If you have followed ALL the steps from READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal and you still have a problem then follow the guidelines below for posting a HijackThis (HJT) log.

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis as a .txt file attachment to your message. All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT

 

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O9 - Extra button: Support - {2348B58C-260C-4347-9092-E2A622A468E3} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {4ED99DE9-DD44-4C4D-B7FA-3774E4F54891} - http://www.comcast.net (file missing) (HKCU)
O16 - DPF: {1EB17D1C-141D-4D9D-91CB-24D99215851D} - http://akamai.downloadv3.com/binaries/IA/netia32_EN_XP.cab
O16 - DPF: {B3A5878E-5B4C-4D12-9156-4D7FD8D0AF6C} (Cltbuilder Class) - http://www.one2one.com/static/class/one2oneSvc.cab
O23 - Service: .NET Framework Service - Unknown - C:\WINDOWS\svchost.exe (file missing)


Now reboot in normal mode and post a new HJT log. And tell us how things are working.

I have seen files similar to the ones you mention many times. We normally just fix the lines that show in HJT (you had none) and then boot to safe mode and delete the files. Always worked.

Perhaps Winpatrol (in what ever it is doing to protect you) stops certain things from loading that we need to see and kill in order to fix all those. On the other hand, it may just be that we need to see each of user logs and fix each one first.