Google redirect

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by volz, Apr 1, 2012.

  1. volz

    volz Private E-2

    Redirect started 03/31/2012.
    Redirects to Happili or GimmeAnswers
    Followed Read and Run Me First
    Went to Fixing Google Redirection/hijacking and other redirection problems
    Flushed the Java cache
    Flushed Firefox cache
    Flushed Internet Explorer Cache
    Flushed DNS Cache
    Still redirecting in Firefox
    Rest router
    Turned off router and modem
    Restarted router and modem
    Still redirects
    Ran GooredFix
    Still redirects
    Ran TDSSKiller
    Uninstalled old Java and installed new Java
    Set MSConfig to normal startup
    Verified no known malware installed
    Ran Vista / Win 7 malware removal/cleaning
    Initially seemed to remove, but then returned
    Logs attached
     

    Attached Files:

  2. volz

    volz Private E-2

    Rest of logs
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    File::
    C:\Users\Volz\AppData\Roaming\Microsoft\Windows\Templates\2i82rp8s48l127
    C:\Users\Volz\AppData\Roaming\Microsoft\Windows\Templates\786687y7c168q428n153s8xbl4s1
    C:\Users\Volz\AppData\Roaming\Microsoft\Windows\Templates\bjxjuq6w4mub6jrh1chn0q780c8t
    C:\Users\Volz\AppData\Roaming\Microsoft\Windows\Templates\cupibp5b3wqn8vij3aox8y410e1b
    C:\Users\Volz\AppData\Roaming\Microsoft\Windows\Templates\gxinlh7k4nei2qoa2gfu5x365g4s
    C:\Users\Volz\AppData\Roaming\Microsoft\Windows\Templates\i1as76u3bh0tui
    C:\Users\Volz\AppData\Roaming\Microsoft\Windows\Templates\nyvwwc4t3eyg0eco4bml8d514w2m
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  4. volz

    volz Private E-2

    Ran as directed. Still getting redirected
    Logs attached
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You need to tidy up your desktop. It's a mess, and easy for malware to hide. System performance can be affected when you save large files here too.


    Run this and attach the results.

    Using ESET's Online Scanner

    If that does not find anything malicious to remove then I think I shall instruct you to back up your bookmarks and uninstall/reinstall firefox.
     
  6. volz

    volz Private E-2

    ESETscan attached.

    Thanks
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    That did not find anything bar false positives. You are still being redirected on Firefox I presume?
     
  8. volz

    volz Private E-2

    Yes, still being redirected with Firefox.
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    We are going to be uninstalling your old version of FireFox and installing the new version. So do the below to save bookmarks:

    • Run FireFox and click Bookmarks.
    • Then select Organize Bootmarks.
    • Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.
    Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla FireFox

    You will need exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

    Start by uninstalling FireFox and then reboot. Do not skip the reboot.
    After reboot, delete the below folders:
    • C:\Program Files (x86)\Mozilla Firefox
    • C:\users\UserAccount\AppData\Roaming\Mozilla\Firefox

    where UserAccount is the actual user account name being used.

    Now reinstall FireFox from the file previously downloaded.
    Import your bookmarks file. (similar process to exporting).


    Now tell me how things are running.
     
  10. volz

    volz Private E-2

    Done. No redirects.

    Thanks

    Joe
     
  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're very welcome. :) I am glad to hear all is well again.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds