Hanging Application

Hello.
If anyone could please explain what happened here, I would greatly appreciate it.

I have had this problem before. Sometimes when I close Internet Explorer, the program does not close and I get a new page that is headed with "about:blank". Ultimately, IE was non-responsive at this point but I checked the Event Viewer and got the following error description.

Type: Application Hang
Category: (101)
Event ID: 1002

Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data in words: 0000: 6c707041 74616369 206e6f69 676e6148
0010: 45492020 4f4c5058 452e4552 36204558
0020: 322e302e 2e303038 36303131 206e6920
0030: 676e7568 20707061 2e302e30 20302e30
0040: 6f207461 65736666 30302074 30303030
0050: 3030

Data in bytes: 0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 49 45 58 50 4c 4f IEXPLO
0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
0020: 2e 30 2e 32 38 30 30 2e .0.2800.
0028: 31 31 30 36 20 69 6e 20 1106 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00

The last time this happened, the category and event ID were the same. That website for MS was not at all helpful. If you need any more information, I will try to provide it. Thank you for your help here.

 

I believe you infected with About:Blank Homepage Hijacker.
Please read this first
http://forums.majorgeeks.com/showthread.php?t=35407 and if still having problems post here for help
http://forums.majorgeeks.com/forumdisplay.php?f=35

 

Hello.
Okay, I know that I asked for help over two weeks ago, but I have been busier than expected and did not get to following the steps in those threads until tonight. That is why I am replying later than I expected.

Now, I am very sure that I followed all the steps accurately in "READ & RUN ME FIRST Before Asking for Support". None of the ad-ware and spy-ware programs found anything except cookies, most of which I deleted. I then downloaded and installed HijackThis!, about:buster, and HSRemove. According to the logs from about:buster, no ads or files were found. When I finished with the two about:buster scans, the first in normal and the second in safe mode, I re-started the computer and the homepage was changed. I re-set it to the usual homepage and then ran HijackThis! and now have a log from that scan. That log reflects the changed homepage which is http://hsremove.com/done.htm. However, the homepage is still the one that I returned IE to.

Unfortunately, I am now seeming to have the about:blank occurrence when I exit IE a little more now than I did before I did all this. Did I do something wrong? Other than this, everything seems to work okay. I have the logs and can post the attachments if you want. Please let me know what I should do. Thanks again.

 

I just want to add to this, is it okay now to power down my computer? I really have to get some much needed shut-eye and from the instructions, I am not sure if shutting it down is advisable.

 

I can't see why not.

 

nite-nite talk to ya later