Hangs on Purple Screen During Windows Boot

I'm guessing like most people you assume nothing is ever going to happen to a computer you own. Do you have images? Did you make restore/recovery disks or did a set come with the computer? Do you know the serial number of the Windows version installed and have it written down for safe keeping? Do you have copies of all your important files stored off the computer?
If not, those things need to be done first.

 

I'm glad you have your "ducks in a row" recovery and files wise.
Well I'll do some looking. A purple screen is a new one for me.

If you have a spare monitor attach that and see if you get a purple screen. If not, we can say it is the laptop screen causing the problem of purple.

 

Another thing you can do: restore the laptop to the time before you updated AdAware
http://h20566.www2.hp.com/hpsc/doc/...098225&docId=emr_na-c01835735&docLocale=en_US
if you do not get a hang or a purple screen then the update caused some sort of change and removing AdAware did not remove this change.

 

I don't have adaware installed on any of our computers. (I dumped Lavasoft quite a few years ago). In Win 7, I let MS Security Essentials work as my AV, I aslo have paid licenses for Malwarebytes.
In addition, I use SpywareBlaster (passive control to prevent you going to bad sites and won't let any of those cookies on the computer) and I have AdBlockPlus working actively in my browsers.

You may want to look at something to replace Adaware since it messed up your hardware.

Let me see if I can find a legitimate removal tool for Ad-aware. There are too many snake oil sites and I don't want you to get malware trying to remove something.
This is for v 10
http://www.lavasoftsupport.com/index.php?/topic/32938-how-to-uninstall-ad-aware-10x/
v 11 seems like it has quite a few problems and I haven't found an uninstall. There is a long thread about problems
http://www.lavasoftsupport.com/inde...uninstall-will-not-work-gets-reboot-required/

If you have Adaware 11 Total Security, AppRemover will be able to uninstall it
http://www.appremover.com/supported-applications#security-applications?windows-7
You can download AppRemover here
http://www.majorgeeks.com/files/details/appremover.html
note: MajorGeeks found it is bundleware. Read the MG blurb in red and do a custom install so you do not get crapware on your computer!

I've used AppRemover in the past to be sure security programs were cleaned off.


If you used this as an av program, try MS Security Essentials instead.
To add to this download Malwarebytes (don't opt for the trial) simply use the free version and scan about once a week. If nothing is found, you can scan every 2 or 3 weeks. Quick scan not the long one.