Having problems updating with Windows Update

Discussion in 'Software' started by Blake03, Jan 24, 2006.

  1. Blake03

    Blake03 Private E-2

    Each time I go to update with Windows Update each time it just tries to install and then says

    "The following updates were not installed:"
    "Windows Genuine Advantage Validation Tool (KB892130)"

    I'm trying to get the updates to the point where i can upgrade to Service Pack 2. Just having a lot of trouble getting there.

    Any help would be appreciated.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Is your copy of Windows legit and licensed to you?

    Was it activated?
     
  3. Blake03

    Blake03 Private E-2

    Its actually my roommates computer, so as far as I know, yes. I don't think he'd know how to download one.

    Was what activated? (Sorry, I'm a moron.)
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  5. Blake03

    Blake03 Private E-2

    I didn't post in the Spyware Forum (yet)
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sorry! Got you confused with someone else.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If validation is failing it may be because the copy of Windows is not legit or not activated.
     
  8. Gecks

    Gecks Specialist

    Go to the windows update site, go to reveiw update history, click on the
    "red x" symbols in the failed updates, tell us what kind of error is listed, and if it is the same one every time (usually listed in the super user-friendly "ERROR CODE: <incomprehensible number> format MS loves! :) )

    I'm not 100% sure about this, but I think if validation or activation was the problem, we'd see it after the validation tool downloads, not before, so it's probably something else. Armed with the incomprehensible number, someone should be able to figure out (or at least take a guess at) what the problem is.

    Best of luck!
     
  9. Blake03

    Blake03 Private E-2

    How do I go about validating it?
     
  10. Blake03

    Blake03 Private E-2

    Review Your Installation Results

    The software upgrade is complete
    You can now use the website to find and install the latest updates for your computer.

    Continue


    More high-priority updates are available
    Your computer might be at risk until you install them. Check for the remaining updates and install them now.



    Restart now to finish installing updates
    Your computer will not be up to date until you restart it. Please save any open files, photos or documents and restart now.



    Installation Summary

    Successful:
    Failed:
    Remaining:


    --------------------------------------------------------------------------------

    Successful Updates


    --------------------------------------------------------------------------------


    Failed Updates
    For help installing an update successfully, see the solution under each problem description.


    Problem: End User License Agreement (EULA) Not Accepted
    Solution: Check for updates again and wait while you install updates. You will be asked to accept the EULA before any updates with a EULA can be installed.

    Problem: Not Enough Disk Space
    Solution: To make more space available, run the Disk Cleanup tool or uninstall any programs that you don’t use. For directions, see Help and Support on your computer.

    Problem: Automatic Updates is currently installing updates
    Solution: Please wait until Automatic Updates is complete and then check your update history. At that time, if the update has failed to install, you can try installing it from the website.
    Note: To view Automatic Updates progress, click the updating icon in your System Tray.

    Problem: Please check your update history for a description.

    Windows Genuine Advantage Validation Tool (KB892130)
     
  11. Blake03

    Blake03 Private E-2

    Ok, whats strange about this is that it wasn't all of what I actually saw in the browser. Sorry about it being so long, I had no idea.
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you check all the items it listed as potential problems?
     
  13. Blake03

    Blake03 Private E-2

    Yup :/
     
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What did the history log show?
     
  15. Blake03

    Blake03 Private E-2

    The 3 updates that have actually downloaded and install successfully.
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Well then I'm not sure exactly what the problem is since you were able to download some updates. Current MS restrictions require that Windows Genuine Advantage Validation Tool be installed before getting new updates.

    When were the ones you have downloaded? Was it just recently or awhile ago?
     
  17. Blake03

    Blake03 Private E-2

    Figured it out

    I don't know why, but it never let me download the tool. I searched the Microsoft site and I found that. Thanks for the help guys, I appreciate it.
     
  18. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! That's great. You're welcome.
     

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